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KeyBank

Operational Risk Officer - Consumer Lending

KeyBank, Albany, New York, United States

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Overview

KeyCorp is hiring an Operational Risk Officer to provide leadership in risk oversight for Consumer Lending activities and operational risk programs. The role is an individual contributor reporting to the Consumer & Commercial Lending Operational Risk Oversight Director. Location

4910 Tiedeman Road – Brooklyn, Ohio 44144 Base Pay

$79,000 – $146,000 per year. Responsibilities

Identify, assess, and challenge operational risks within assigned lines of business. Provide expert guidance on risk, controls, testing, remediation, and reporting. Oversee development and implementation of operational risk policies, procedures, and monitoring frameworks. Lead training and communication efforts to promote a strong risk culture. Manage regulatory and regulatory testing requirements, including new product and third‑party risk assessments. Coordinate with audit and regulatory teams to respond to audits, examinations, and investigations. Prepare executive and board‑level reporting on operational risk trends and emerging issues. Drive continuous improvement of risk management processes and controls. Collaborate with stakeholders across risk disciplines to ensure alignment with KeyCorp’s Corporate Operational Risk Framework. Lead special projects and initiatives related to operational risk strategy and program execution. Qualifications

Bachelor’s degree in business, finance, economics, or a related field. Minimum five years of industry experience in operational risk, enterprise risk, or a related line‑of‑business risk function. Proven ability to work collaboratively and productively across the organization. Outstanding active listening and communication skills. Strong ability to manage competing priorities in a fast‑paced environment. Experience working with internal and external auditors and regulators. Effective at influencing and communicating at all levels of the organization. Strategic thinker with a proven record of execution. Demonstrated ability to foster collaboration among multiple risk disciplines. Holistic view of risk within a dynamic, fast‑paced team environment. In‑depth knowledge of internal controls, risk assessments, regulatory compliance, and operational processes. Strong leadership and relationship‑management skills. Established and maintained strong industry contacts to stay current on industry issues and best practices. Preferred Qualifications

MBA, law degree, or other advanced education. Current and practical knowledge of front‑office and back‑office operations related to Consumer Lending (credit card, secured and non‑secured lending). Relevant industry certifications (e.g., FRM, GARP, CRA). Benefits

Eligible for a base salary in the range of $79,000 – $146,000 annually and incentive compensation subject to individual and company performance. Additional benefits include health, retirement, and other employee programs. KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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