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Four Seasons

Housekeeping Coordinator

Four Seasons, Minneapolis, Minnesota, United States, 55400

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About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

The Four Seasons Hotel Minneapolis seeks a Housekeeping Coordinator to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.

About the role Basic Purpose: Central role in the Housekeeping department fielding calls from employees and guests. Ensure all requests by guests are met and offered in a timely manner to ensure a positive guest experience. Multi-task on a variety of assignments at once which includes using multiple computer systems and screens at once while having a positive attitude.

What you will do

Answer telephones and communicate with guests and employees alike in a professional and timely manner

Operate several computer systems at once to field guest requests, check on rushed rooms, communicate with housekeepers and runners, confirm traces on reservations, etc.

Demonstrate knowledge of housekeeping items and services to offer to guests to make their stay more comfortable

Solve problems directed to housekeeping and inform a manager of any issues

Assist with opening procedures such as key retrieval, room assignments and unlocking all work areas for the day

Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact

Work harmoniously and professionally with co-workers and supervisors.

What you bring

Excellent reading, writing and oral proficiency in the English language.

The ability to multi-task on several assignments at once.

The ability to operate computer equipment and several other computer programs.

The ability to have strong communication skills between co-workers and guests.

What we offer We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

Wage: $23.49 per hour

Comprehensive health and vision insurance

Discovery nights at Four Seasons Properties around the globe

Holiday and vacation pay

Daily meals inspired by award-winning chefs

Uniforms and uniform care

Sick pay, disability coverage and life insurance

We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance

Parking discounts

Staff lounge and cafeteria space with city view

Up to eight weeks of parental leave pay

Fur baby insurance

401(k) retirement plan

Discounted accommodations at Four Seasons properties worldwide

Dental coverage available at a discounted rate.

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts Instagram: @FSMinneapolis

Facebook: https://www.facebook.com/FourSeasonsMinneapolis

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

Learn more about who we are: We Are Four Seasons

Candidates must have valid work authorization for the U.S.

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affiant Asian Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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