Invited
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Banquet Manager
role at
Invited
Job Overview Invited is the nation’s largest owner and operator of private clubs. Established in 1957, the company builds relationships and enriches the lives of members, guests and more than 17,000 employees. 130+ country clubs, city clubs and athletic clubs offer championship golf, modern workspaces, handcrafted cuisine, resort‑style pools, state‑of‑the‑art racquet facilities and fitness centers.
Be part of an inclusive team that delivers exceptional service and experiences.
Responsibilities
Recruit, train and supervise banquet service personnel according to club procedures.
Implement and monitor training programs, including required certifications, to ensure staff adherence to Invited’s service standards.
Create and manage staff schedules, adjusting as needed based on event requirements and labor budgets.
Communicate with the Event Sales Director to confirm staffing and execution plans for private functions.
Review reservation books and functions sheets to ensure proper room setup and alignment with event specifications.
Ensure accurate timekeeping by monitoring staff hours and adherence to the timekeeping policy, verifying both employee and supervisor approvals.
Oversee the setup and breakdown of banquet rooms, ensuring they align with event function sheets and reservation details.
Oversee banquet and event operations, ensuring food is served promptly and to standard. Conduct post‑event follow‑ups with the host to ensure satisfaction and resolve any issues through service recovery.
Handle event payments and related paperwork, adhering to club accounting processes.
Document tasks and important details in the MOD log to ensure smooth communication between shifts.
Greet members by name with a warm welcome, providing personalized service and fostering a positive atmosphere.
Ensure side work and housekeeping tasks are completed in line with service standards and expectations, maintaining organized and sanitary work areas.
Complete additional duties as assigned by management.
Additional Duties
Assist others as needed and take on additional tasks as assigned by management.
Follow all company, club, and department policies, procedures, and instructions.
Represent the company’s management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Support the overall efficiency of the team by collaborating and contributing to the club’s goals.
Qualifications
A high school diploma or equivalent.
A minimum of 2 years of experience in a supervisory role within the club environment or food & beverage industry.
Completion of all food & beverage online training modules: Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety.
Bachelor’s degree in the food & beverage industry (preferred).
Experience handling highly confidential material such as member and employee data.
Proficiency in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills.
Physical Requirements
Must be able to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
Able to lift, carry, push, and pull up to 100 lbs. occasionally.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Benefits
Medical, dental, and vision coverage
Life insurance
Short‑term and long‑term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (time off as required by applicable law is also provided for part‑time team members)
Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the club.
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Banquet Manager
role at
Invited
Job Overview Invited is the nation’s largest owner and operator of private clubs. Established in 1957, the company builds relationships and enriches the lives of members, guests and more than 17,000 employees. 130+ country clubs, city clubs and athletic clubs offer championship golf, modern workspaces, handcrafted cuisine, resort‑style pools, state‑of‑the‑art racquet facilities and fitness centers.
Be part of an inclusive team that delivers exceptional service and experiences.
Responsibilities
Recruit, train and supervise banquet service personnel according to club procedures.
Implement and monitor training programs, including required certifications, to ensure staff adherence to Invited’s service standards.
Create and manage staff schedules, adjusting as needed based on event requirements and labor budgets.
Communicate with the Event Sales Director to confirm staffing and execution plans for private functions.
Review reservation books and functions sheets to ensure proper room setup and alignment with event specifications.
Ensure accurate timekeeping by monitoring staff hours and adherence to the timekeeping policy, verifying both employee and supervisor approvals.
Oversee the setup and breakdown of banquet rooms, ensuring they align with event function sheets and reservation details.
Oversee banquet and event operations, ensuring food is served promptly and to standard. Conduct post‑event follow‑ups with the host to ensure satisfaction and resolve any issues through service recovery.
Handle event payments and related paperwork, adhering to club accounting processes.
Document tasks and important details in the MOD log to ensure smooth communication between shifts.
Greet members by name with a warm welcome, providing personalized service and fostering a positive atmosphere.
Ensure side work and housekeeping tasks are completed in line with service standards and expectations, maintaining organized and sanitary work areas.
Complete additional duties as assigned by management.
Additional Duties
Assist others as needed and take on additional tasks as assigned by management.
Follow all company, club, and department policies, procedures, and instructions.
Represent the company’s management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Support the overall efficiency of the team by collaborating and contributing to the club’s goals.
Qualifications
A high school diploma or equivalent.
A minimum of 2 years of experience in a supervisory role within the club environment or food & beverage industry.
Completion of all food & beverage online training modules: Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety.
Bachelor’s degree in the food & beverage industry (preferred).
Experience handling highly confidential material such as member and employee data.
Proficiency in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills.
Physical Requirements
Must be able to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
Able to lift, carry, push, and pull up to 100 lbs. occasionally.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Benefits
Medical, dental, and vision coverage
Life insurance
Short‑term and long‑term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (time off as required by applicable law is also provided for part‑time team members)
Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the club.
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