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CrowdStrike

Workplace Services Concierge

CrowdStrike, Sunnyvale, California, United States, 94087

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Workplace Services Concierge

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CrowdStrike

About The Role As a member of the Global Real Estate & Workplace Services team (GREWS), the Workplace Services Concierge must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow CrowdStrikers and visitors alike. The individual must maintain a continuous focus on delivering world class service, with a hospitality-first mindset infused within every interaction. The individual must have the ability to work independently and adhere to pivotal business and operational timelines and service deliverables.

What You’ll Do

Serve as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival

Assist in the execution of all in-office workplace service events and/or employee activities, partnering with the broader workplace services team to ensure experiences are timely and fair for all

Assist with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)

Assist with pre-event coordination and planning, room/space set-up, and post-event reset of physical spaces including training and conference rooms

Support new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization

Maintain security by following approved procedures, in partnership with Global Physical Security

Maintain safe and clutter-free reception area, serving as the first impression moment for arrivals to the CrowdStrike offices

Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge

Respond to all workplace inquiries, assess needs or issues, and take the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessary

Procure office supplies and maintain accurate inventory levels; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies

Receive, sort and forward incoming mail. Maintain and route publications

Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)

Office administration tasks as necessary (vendor setup, purchase orders, invoice processing, etc.)

Report to the CrowdStrike office M-F, 5 days per week. No remote or hybrid workstyle is available for this role

What You’ll Need

Minimum of 3 years professional experience

Office Services, Concierge, or Reception related experience preferred. Previous hotel/hospitality front-of-house experience is also welcome

Exceptional written and verbal communication skills, including the ability to communicate with all levels of staff, clients, and external professionals

Experience interacting with people at all levels, including senior management

Basic understanding of local building and fire codes, Fire Life Safety plans, and Environmental Health & Safety standards is welcome

Demonstrated ability to work independently and prioritize multiple tasks

Flexibility to perform job tasks outside of job description when necessary

High level of integrity and ethics, with the ability to maintain confidentiality

Strong working knowledge of Microsoft Office and Google Suite products

Benefits Of Working At CrowdStrike

Remote-friendly and flexible work culture

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs

Competitive vacation and holidays for recharge

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The hourly rate range for this position for all U.S. candidates is $25 - $38 Text Constant per hour with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here.

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