Stark Metropolitan Housing Authority
Chief Operating Officer (COO)
Stark Metropolitan Housing Authority, East Canton, Ohio, United States, 44730
Job Title: Chief Operating Officer (COO)
Reports to: Executive Director
FLSA Status: Salary Exempt
Compensation Salary: $150,000.00 - $165,000.00
Base pay range: $150,000.00/yr - $160,000.00/yr
Benefits
OPERS Pension Plan
Excellent Medical, Dental, and Vision
13 Annual Paid Holidays
2 Weeks Paid Vacation
Accrued Sick Time (accrual begins on your first day of employment)
Responsibilities Strategic & Executive Leadership
Support the Executive Director in the development and execution of the agency’s strategic plan, short and longterm goals, and policy initiatives.
Serve as a strategic advisor and operational leader in crossfunctional initiatives to improve agency performance and service delivery.
Operational Oversight
Oversee day‑day operations of the Housing Operations (LIPH, RAD, LIHTC), HCVP, and Resident Services departments.
Ensure compliance with HUD regulations, state and local laws, and agency policies across all departments.
Monitor property performance, site‑level budgets, and capital improvement plans.
Establish, monitor, and refine operational standards, staffing models, and service benchmarks to align with organizational goals.
Financial & Compliance Management
Collaborate with Finance on annual and five‑year plans, capital fund planning, and resource allocation.
Ensure robust fiduciary and compliance controls in program operations, procurement, and contracting.
Review program performance and operational metrics to reduce costs while maintaining or improving service levels.
Community & Stakeholder Engagement
Represent SMHA in meetings with HUD, local governments, community stakeholders, neighborhood groups, and resident organizations.
Foster meaningful collaboration with tenant councils and community‑based partners.
Participate in resident engagement activities to strengthen public trust and service alignment.
People & Culture Leadership
Lead and coach senior managers to foster a high‑performing, collaborative, and accountable team culture.
Support labor negotiations and HR policy implementation in alignment with agency values and goals.
Champion diversity, equity, and inclusion within program delivery and internal operations.
Reporting & Board Relations
Prepare and deliver reports, briefings, and presentations to the Board of Commissioners and executive leadership.
Translate operational performance into clear insights and recommendations for governance and policy decisions.
Required Education/Experience
Master’s degree preferred in Public Administration (MPA), Business Administration (MBA), Urban Planning, or Urban Affairs.
Bachelor’s degree required in public administration, business administration, finance, or a related field.
Minimum of five (5) years of progressive leadership experience in public housing, affordable housing operations, or a closely related field.
An equivalent combination of education and experience may be considered.
Core Competencies
Leadership: Inspires, motivates, and aligns teams around a clear vision with measurable objectives.
Results Orientation: Drives high‑quality outcomes and holds self and others accountable for meeting performance standards.
Strategic Thinking: Anticipates trends, identifies challenges and opportunities, and develops forward‑looking operational strategies.
Resident‑Centered Mindset: Champions resident satisfaction and equity by aligning services with community needs.
Communication & Influence: Communicates complex information clearly across diverse audiences; builds consensus and supports informed decision‑making.
Core Values
Integrity & Trust: Leads with honesty, transparency, and consistency; builds trust across all levels of the organization and community.
Ethical Leadership: Upholds fairness, equity, and compliance in every decision, fostering a culture of responsibility and transparency.
Respect & Professionalism: Demonstrates respect in every interaction and sets a professional standard that elevates organizational culture.
Collaboration & Service: Values teamwork and maintains a responsive, solutions‑focused approach to internal and external relationships.
Equity & Inclusion: Advances inclusive practices that reflect the agency’s mission to serve diverse communities with dignity and fairness.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer. Walking and lifting to 20 lbs.
Working Conditions
Most work is conducted in a standard indoor office environment with visits to the various Authority sites.
Referrals increase your chances of interviewing at Stark Metropolitan Housing Authority by 2x.
Get notified about new Chief Operating Officer jobs in
Canton, OH .
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FLSA Status: Salary Exempt
Compensation Salary: $150,000.00 - $165,000.00
Base pay range: $150,000.00/yr - $160,000.00/yr
Benefits
OPERS Pension Plan
Excellent Medical, Dental, and Vision
13 Annual Paid Holidays
2 Weeks Paid Vacation
Accrued Sick Time (accrual begins on your first day of employment)
Responsibilities Strategic & Executive Leadership
Support the Executive Director in the development and execution of the agency’s strategic plan, short and longterm goals, and policy initiatives.
Serve as a strategic advisor and operational leader in crossfunctional initiatives to improve agency performance and service delivery.
Operational Oversight
Oversee day‑day operations of the Housing Operations (LIPH, RAD, LIHTC), HCVP, and Resident Services departments.
Ensure compliance with HUD regulations, state and local laws, and agency policies across all departments.
Monitor property performance, site‑level budgets, and capital improvement plans.
Establish, monitor, and refine operational standards, staffing models, and service benchmarks to align with organizational goals.
Financial & Compliance Management
Collaborate with Finance on annual and five‑year plans, capital fund planning, and resource allocation.
Ensure robust fiduciary and compliance controls in program operations, procurement, and contracting.
Review program performance and operational metrics to reduce costs while maintaining or improving service levels.
Community & Stakeholder Engagement
Represent SMHA in meetings with HUD, local governments, community stakeholders, neighborhood groups, and resident organizations.
Foster meaningful collaboration with tenant councils and community‑based partners.
Participate in resident engagement activities to strengthen public trust and service alignment.
People & Culture Leadership
Lead and coach senior managers to foster a high‑performing, collaborative, and accountable team culture.
Support labor negotiations and HR policy implementation in alignment with agency values and goals.
Champion diversity, equity, and inclusion within program delivery and internal operations.
Reporting & Board Relations
Prepare and deliver reports, briefings, and presentations to the Board of Commissioners and executive leadership.
Translate operational performance into clear insights and recommendations for governance and policy decisions.
Required Education/Experience
Master’s degree preferred in Public Administration (MPA), Business Administration (MBA), Urban Planning, or Urban Affairs.
Bachelor’s degree required in public administration, business administration, finance, or a related field.
Minimum of five (5) years of progressive leadership experience in public housing, affordable housing operations, or a closely related field.
An equivalent combination of education and experience may be considered.
Core Competencies
Leadership: Inspires, motivates, and aligns teams around a clear vision with measurable objectives.
Results Orientation: Drives high‑quality outcomes and holds self and others accountable for meeting performance standards.
Strategic Thinking: Anticipates trends, identifies challenges and opportunities, and develops forward‑looking operational strategies.
Resident‑Centered Mindset: Champions resident satisfaction and equity by aligning services with community needs.
Communication & Influence: Communicates complex information clearly across diverse audiences; builds consensus and supports informed decision‑making.
Core Values
Integrity & Trust: Leads with honesty, transparency, and consistency; builds trust across all levels of the organization and community.
Ethical Leadership: Upholds fairness, equity, and compliance in every decision, fostering a culture of responsibility and transparency.
Respect & Professionalism: Demonstrates respect in every interaction and sets a professional standard that elevates organizational culture.
Collaboration & Service: Values teamwork and maintains a responsive, solutions‑focused approach to internal and external relationships.
Equity & Inclusion: Advances inclusive practices that reflect the agency’s mission to serve diverse communities with dignity and fairness.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer. Walking and lifting to 20 lbs.
Working Conditions
Most work is conducted in a standard indoor office environment with visits to the various Authority sites.
Referrals increase your chances of interviewing at Stark Metropolitan Housing Authority by 2x.
Get notified about new Chief Operating Officer jobs in
Canton, OH .
#J-18808-Ljbffr