Go Chicken Go
General Manager
Welcome to Go Chicken Go, Kansas City’s best-fried chicken. We need a passionate leader to drive a fast‑paced environment.
Responsibilities
Available to work 5–6 days per week.
Can balance work and personal life while maintaining a healthy focus on business operations, team morale, and culture.
Demonstrate a strong capacity to grow, learn, and educate the team on new products, systems, and processes.
Positively influence cleanliness, quality, & safety standards in food preparation & service areas in accordance with sanitary procedures and standards that meet or exceed all federal, state, & local regulatory guidelines.
Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members.
Engage with guests by anticipating and responding to their needs through clear and pleasant communication.
Implement decisions and strategic business objectives from the senior operations manager.
Ensure team members are consistently coached and motivated to follow all Go Chicken Go policies and procedures.
Assist with shift management: breaks, communication, call‑offs, discipline, reward & recognition.
Consistently coach and mentor team members on restaurant procedures and Go Chicken Go best practices.
Empower, encourage, and provide honest feedback to team members on a daily basis.
Ensure all team members on shift are aware of the plan, goal, and vision for the day.
Protect the customer experience by ensuring packaging, food presentation and quality is top level.
Ensure the store is neat, clean, and organized at all times.
Be an advocate for improvement in speed, cleanliness, accuracy, and customer service.
Appropriately handle customer requests and facilitate customer recovery.
Enforce disciplinary system and violations of the Go Chicken Go Company Handbook.
Optimize food cost and labor cost best practices and work to achieve constant, consistent improvement.
Education & Experience
High school graduate or equivalent. Additional education or experience in the hotel, restaurant, or quick‑service industry is a plus.
One year or more prior experience in hospitality, retail, hotel, restaurant, or quick‑service industry.
Qualities
Teachable spirit
Willingness to provide remarkable hospitality experiences for our guests
Team‑oriented, focuses on others before self
Has a “guest first” service mentality
Works with a sense of urgency in a fast‑paced environment
Ability to multi‑task and communicate well with others
Takes initiative and positively contributes to the work atmosphere and operating environment
Treats others with honor, dignity, and respect
Character – Aligns with Go Chicken Go values
Chemistry – Servant leader, relationship builder, results focused
Competency – Problem solver, commitment to excellence, earns trust
Rewards
Weekly Pay
All major holidays off
Great benefit package (Medical, Dental, Vision, and Much More!)
Short & long‑term disability
Casual work attire and flexible scheduling
Discounted meals
Paid management training program
PTO (Paid Time Off)
EOE/AA
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
#J-18808-Ljbffr
Responsibilities
Available to work 5–6 days per week.
Can balance work and personal life while maintaining a healthy focus on business operations, team morale, and culture.
Demonstrate a strong capacity to grow, learn, and educate the team on new products, systems, and processes.
Positively influence cleanliness, quality, & safety standards in food preparation & service areas in accordance with sanitary procedures and standards that meet or exceed all federal, state, & local regulatory guidelines.
Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members.
Engage with guests by anticipating and responding to their needs through clear and pleasant communication.
Implement decisions and strategic business objectives from the senior operations manager.
Ensure team members are consistently coached and motivated to follow all Go Chicken Go policies and procedures.
Assist with shift management: breaks, communication, call‑offs, discipline, reward & recognition.
Consistently coach and mentor team members on restaurant procedures and Go Chicken Go best practices.
Empower, encourage, and provide honest feedback to team members on a daily basis.
Ensure all team members on shift are aware of the plan, goal, and vision for the day.
Protect the customer experience by ensuring packaging, food presentation and quality is top level.
Ensure the store is neat, clean, and organized at all times.
Be an advocate for improvement in speed, cleanliness, accuracy, and customer service.
Appropriately handle customer requests and facilitate customer recovery.
Enforce disciplinary system and violations of the Go Chicken Go Company Handbook.
Optimize food cost and labor cost best practices and work to achieve constant, consistent improvement.
Education & Experience
High school graduate or equivalent. Additional education or experience in the hotel, restaurant, or quick‑service industry is a plus.
One year or more prior experience in hospitality, retail, hotel, restaurant, or quick‑service industry.
Qualities
Teachable spirit
Willingness to provide remarkable hospitality experiences for our guests
Team‑oriented, focuses on others before self
Has a “guest first” service mentality
Works with a sense of urgency in a fast‑paced environment
Ability to multi‑task and communicate well with others
Takes initiative and positively contributes to the work atmosphere and operating environment
Treats others with honor, dignity, and respect
Character – Aligns with Go Chicken Go values
Chemistry – Servant leader, relationship builder, results focused
Competency – Problem solver, commitment to excellence, earns trust
Rewards
Weekly Pay
All major holidays off
Great benefit package (Medical, Dental, Vision, and Much More!)
Short & long‑term disability
Casual work attire and flexible scheduling
Discounted meals
Paid management training program
PTO (Paid Time Off)
EOE/AA
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
#J-18808-Ljbffr