Community Teamwork
Residential Counselor - Night (3rd) Shift- full time
Community Teamwork, Chelmsford, Massachusetts, us, 01824
Residential Counselor - Night (3rd) Shift- full time
Community Teamwork is a private non-profit organization dedicated to fostering equity, compassion, and community engagement by creating housing, education, and economic opportunities. This role offers an opportunity to make a meaningful difference in the lives of individuals experiencing emergency housing.
Job Summary Residential Counselors work closely with clients in a congregate emergency residential shelter site to provide life skills support, oversee site operations, enforce safety measures, and respond to crisis situations using a trauma-informed, client‑centered approach.
Benefits
Pay: starting at $20.59 per hour
Casual work environment
4 weeks of Paid Time Off
Medical, Dental and Vision Insurance
Paid Life Insurance
Tuition Reimbursement
12 paid holidays
Paid sick leave
Career advancement and professional development
5% contribution to your 401k retirement account after 6 months of employment, whether you participate on your own or not
Great coworkers and a great mission with an outstanding Community Action Agency
Responsibilities
Ensure the safety of guests and the site.
Enforce rules and regulations to ensure smooth operation of the site.
Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines.
Complete the intake process for new guests.
Provide support and structure, addressing guest/resident problems or concerns.
Initiate crisis intervention when necessary.
Record documentation as required by program guidelines.
Attend and actively participate in meetings and trainings as requested.
Monitor security cameras.
Communicate concerns regarding behaviors, health, and safety to appropriate staff/personnel.
Monitor entry to the site and manage telephones professionally.
Maintain the privacy of resident/guest information in accordance with agency policies, procedures, and legal requirements.
Maintain professional boundaries.
Complete all shift tasks according to program guidelines.
Conduct inspections as required by guidelines.
Stay awake and alert for the entire duration of all shifts.
Qualifications
High School Diploma or equivalent required.
1 year of previous experience working with individuals in need of social services (preferably low‑income individuals) strongly preferred.
Excellent customer service, organizational, interpersonal, oral and written communication skills.
Excellent crisis management skills.
Proficient computer skills in basic software and data collection.
Good attention to detail.
Bilingual skills preferred.
Equal Opportunity Employer – Veterans/Disabled Community Teamwork is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Job Summary Residential Counselors work closely with clients in a congregate emergency residential shelter site to provide life skills support, oversee site operations, enforce safety measures, and respond to crisis situations using a trauma-informed, client‑centered approach.
Benefits
Pay: starting at $20.59 per hour
Casual work environment
4 weeks of Paid Time Off
Medical, Dental and Vision Insurance
Paid Life Insurance
Tuition Reimbursement
12 paid holidays
Paid sick leave
Career advancement and professional development
5% contribution to your 401k retirement account after 6 months of employment, whether you participate on your own or not
Great coworkers and a great mission with an outstanding Community Action Agency
Responsibilities
Ensure the safety of guests and the site.
Enforce rules and regulations to ensure smooth operation of the site.
Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines.
Complete the intake process for new guests.
Provide support and structure, addressing guest/resident problems or concerns.
Initiate crisis intervention when necessary.
Record documentation as required by program guidelines.
Attend and actively participate in meetings and trainings as requested.
Monitor security cameras.
Communicate concerns regarding behaviors, health, and safety to appropriate staff/personnel.
Monitor entry to the site and manage telephones professionally.
Maintain the privacy of resident/guest information in accordance with agency policies, procedures, and legal requirements.
Maintain professional boundaries.
Complete all shift tasks according to program guidelines.
Conduct inspections as required by guidelines.
Stay awake and alert for the entire duration of all shifts.
Qualifications
High School Diploma or equivalent required.
1 year of previous experience working with individuals in need of social services (preferably low‑income individuals) strongly preferred.
Excellent customer service, organizational, interpersonal, oral and written communication skills.
Excellent crisis management skills.
Proficient computer skills in basic software and data collection.
Good attention to detail.
Bilingual skills preferred.
Equal Opportunity Employer – Veterans/Disabled Community Teamwork is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr