Jobs via Dice
Desktop Support Analyst
Contract Role Contract position in Needham, MA to aid with replacing and upgrading workstations, ensuring seamless transitions for users. Requires technical expertise and collaboration with IT professionals to maintain operational efficiency.
Responsibilities
Replace and upgrade desktop machines from Windows 10 to Windows 11
Configure laptops, install required software, and follow detailed setup instructions
Provide onsite support 2-3 days to troubleshoot and resolve setup challenges
Ensure proper functionality of hardware and software post-installation
Maintain a neat and detail-oriented appearance, adhere to business casual dress code
Utilize Active Directory to manage user accounts and permissions as needed
Qualifications
Proven experience with PC desktop and workstation support
Strong knowledge of Active Directory for account management
Proficiency with desktop hardware setup and troubleshooting
Expertise in Microsoft Windows 10 and related imaging technologies
Ability to work independently and follow detailed technical instructions
Excellent problem‑solving skills and attention to detail
Strong communication skills to interact effectively with users and IT teams
Availability to work onsite in Needham, Massachusetts for 2-3 days
Benefits Contract/temporary professionals eligible for medical, vision, dental, life and disability insurance, and 401(k) plan.
Equal Opportunity Employer An Equal Opportunity Employer. M/F/Disability/Veterans.
#J-18808-Ljbffr
Contract Role Contract position in Needham, MA to aid with replacing and upgrading workstations, ensuring seamless transitions for users. Requires technical expertise and collaboration with IT professionals to maintain operational efficiency.
Responsibilities
Replace and upgrade desktop machines from Windows 10 to Windows 11
Configure laptops, install required software, and follow detailed setup instructions
Provide onsite support 2-3 days to troubleshoot and resolve setup challenges
Ensure proper functionality of hardware and software post-installation
Maintain a neat and detail-oriented appearance, adhere to business casual dress code
Utilize Active Directory to manage user accounts and permissions as needed
Qualifications
Proven experience with PC desktop and workstation support
Strong knowledge of Active Directory for account management
Proficiency with desktop hardware setup and troubleshooting
Expertise in Microsoft Windows 10 and related imaging technologies
Ability to work independently and follow detailed technical instructions
Excellent problem‑solving skills and attention to detail
Strong communication skills to interact effectively with users and IT teams
Availability to work onsite in Needham, Massachusetts for 2-3 days
Benefits Contract/temporary professionals eligible for medical, vision, dental, life and disability insurance, and 401(k) plan.
Equal Opportunity Employer An Equal Opportunity Employer. M/F/Disability/Veterans.
#J-18808-Ljbffr