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T5 Data Centers

Digital & Guest Analytics Specialist

T5 Data Centers, Basalt, Colorado, United States, 81621

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3 days ago Be among the first 25 applicants

This range is provided by T5 Data Centers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $72,500.00/yr - $72,500.00/yr

Job Description The Digital & Guest Analytics Specialist will support the growth of the digital and ecommerce channels and contribute to our personalization strategy for ski, hospitality, and retail businesses. This hybrid role is evenly focused on business analytics—building digital dashboards, analyzing performance, and automating reporting—and guest data mining and segmentation, using our Customer Data Platform (CDP) to unlock guest insights, segmentation, and personalization opportunities. The ideal candidate thrives at the intersection of digital analytics and guest data—able to connect digital, marketing, ecommerce, sales and retail performance metrics into actionable insights that improve the guest journey across all touchpoints. This position reports to the Chief Digital Officer.

Job Posting Deadline Applications accepted until October 31, 2025.

Essential Job Functions Business Analytics

Partner with cross-functional teams (digital marketing, ecommerce, IT, product, business unit (BU) marketing) to ensure Key Performance Indicators (KPIs) are clear, actionable, and aligned to business goals while providing analytics needs by channel

Serve as key contributor to the digital monthly business reviews report in support of the digital team

Develop, define, maintain, and automate ecommerce and digital marketing dashboards including funnel reports and annual demand forecasting for ecommerce; build out best practices for digital reporting

Create and work with engineering and business teams to implement a plan for growing digital and guest analytics maturity through automated reporting, ongoing tracking of core KPIs, and connecting ad‑hoc analysis to business objectives

Produce regularly cadenced and ad‑hoc reports as well as executive‑level summaries that inform operational and strategic decisions

Conduct ongoing analysis surrounding ecommerce, digital marketing, acquisition/retention, lifetime value (LTV), customer journeys, funnel analysis, etc.

Analyze user behavior, demographic, and transaction data to drive optimizations in our product development, customer growth, cross‑sell and up‑sell opportunities, and business strategies

Customer Data Mining & Insights

Proactively mine guest data in the Customer Data Platform (CDP) for actionable insights and surface them to the digital business teams and occasionally other teams

Use the CDP to build and refine guest segments that support retention, loyalty, marketing campaigns, and targeted engagement strategies across ski, hospitality, and retail

Serve as the CDP subject matter expert, super user, administrator, vendor day‑to‑day manager and internal trainer

Support campaign measurement and A/B testing, providing post‑campaign insights and recommendations

Partner with digital and ecommerce leads to align data insights with personalization and recognition strategies

Contribute to a culture of data‑driven decision‑making across all guest‑facing lines of business

Other duties as assigned

Qualifications Education & Experience Requirements

Bachelor’s degree or equivalent experience in Business Analytics, Marketing Analytics, MIS, or Economics, or related field.

3-5 years in a business analytics, CRM, or data insights role (internships and academic projects considered).

Knowledge, Skills & Abilities

Proficiency in Google Analytics (GA4) and Looker Studio

Experience building automated and ad‑hoc reporting and analysis in BI tools (e.g., Tableau, Power BI, Looker)

Exposure or understanding of CDPs or Customer Relationship Management (CRM) systems (Salesforce Marketing Cloud, Adobe, Amperity, Lexer, etc.)

Basic SQL skills for light Customer Data Warehouse queries

Strong curiosity and problem‑solving mindset; ability to dig into data independently, identify meaningful insights, and connect them to business impact

Excellent communication skills for both technical and non‑technical audiences

Comfortable managing multiple priorities in a fast‑paced, guest‑centric business environment

Ability to earn trust and respect from project stakeholders and influence decisions that need to be made to make projects successful

Skilled in managing relationships with both internal and external stakeholders

Ability to work effectively with different departments to achieve business objectives

Proficient knowledge in developing and executing business strategies that align with the company’s long‑term goals

Work Environment & Physical Demands

Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements

No adverse or hazardous conditions

Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance

Job Benefits

Health, Dental and Vision Insurance Programs

Flexible Spending Account Programs

Life Insurance Programs

Paid Time Off Programs

Paid Leave Programs

401(k) Savings Plan

Employee Ski Pass and Dependent Ski Passes

Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever‑evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company’s benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks.

Aspen One participates in E-Verify.

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