SS&C Technologies
Associate Manager, Financial Services Operations Support
SS&C Technologies, Kansas City, Missouri, United States, 64101
Associate Manager, Financial Services Operations Support
As a leading financial services and healthcare technology company, SS&C is headquartered in Windsor, Connecticut, with 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations rely on SS&C for expertise, scale, and technology.
Location : Boston, MA; Braintree, MA; Waltham, MA; Kansas City, MO | Hybrid
Get To Know Us : This role supports the operational finance team by applying advanced knowledge of mutual funds and alternative investment products to perform complex, cross‑functional tasks. The position requires a strong understanding of financial systems, internal processes, and client operations to lead or support key business activities.
Why You Will Love It Here
Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training: Hands‑On, Team‑Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do
Establish & lead collaborative relationships between customers and the SS&C organization
Communicate with customers via conference calls, written electronic correspondence, and in face‑to‑face meetings
Educate customers on implementing our products and services
Analyze, anticipate, and identify customer needs and recommend innovative solutions
Complete system change requests
Research and resolve any system issues reported by customers
Leverage extensive in‑house training programs for industry knowledge and product expertise
Mentor & lead less experienced associates
Establish work priorities, plan projects, and ensure timelines are met
Prepare status reports for customers
Coordinate face‑to‑face meetings with customers onsite and at their location
Ensure contractual obligations are achieved
Assist in onboarding new customers as they transition to SS&C's industry leading solutions
What You Will Bring
Bachelor’s degree and 3+ years of client‑facing work‑related experience required, ideally in financial services, with a preference for experience in transfer agency
Excellent written and verbal communication skills
Problem‑solving and numerical reasoning skills; ability to analyze data and take action
Career oriented, highly motivated, and self‑starting individual
Ability to work in a fast paced, team environment
Efficient time management with strong organizational skills
Ability to quickly learn and adapt to new systems, processes, plans, and programs
Proficiency using tools such as Word, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel a plus
Must be willing to work on site a minimum of 6 days/month
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at
www.ssctech.com/careers .
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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Location : Boston, MA; Braintree, MA; Waltham, MA; Kansas City, MO | Hybrid
Get To Know Us : This role supports the operational finance team by applying advanced knowledge of mutual funds and alternative investment products to perform complex, cross‑functional tasks. The position requires a strong understanding of financial systems, internal processes, and client operations to lead or support key business activities.
Why You Will Love It Here
Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training: Hands‑On, Team‑Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do
Establish & lead collaborative relationships between customers and the SS&C organization
Communicate with customers via conference calls, written electronic correspondence, and in face‑to‑face meetings
Educate customers on implementing our products and services
Analyze, anticipate, and identify customer needs and recommend innovative solutions
Complete system change requests
Research and resolve any system issues reported by customers
Leverage extensive in‑house training programs for industry knowledge and product expertise
Mentor & lead less experienced associates
Establish work priorities, plan projects, and ensure timelines are met
Prepare status reports for customers
Coordinate face‑to‑face meetings with customers onsite and at their location
Ensure contractual obligations are achieved
Assist in onboarding new customers as they transition to SS&C's industry leading solutions
What You Will Bring
Bachelor’s degree and 3+ years of client‑facing work‑related experience required, ideally in financial services, with a preference for experience in transfer agency
Excellent written and verbal communication skills
Problem‑solving and numerical reasoning skills; ability to analyze data and take action
Career oriented, highly motivated, and self‑starting individual
Ability to work in a fast paced, team environment
Efficient time management with strong organizational skills
Ability to quickly learn and adapt to new systems, processes, plans, and programs
Proficiency using tools such as Word, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel a plus
Must be willing to work on site a minimum of 6 days/month
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at
www.ssctech.com/careers .
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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