UMass Memorial Health
PCT III, Emergency Department, 24 Hours, 3p-11p
UMass Memorial Health, Worcester, Massachusetts, us, 01609
PCT III, Emergency Department, 24 Hours, 3p-11p
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Exemption Status Non-Exempt
Schedule Details Holidays - Every Other Holiday, Weekends - Every Other Weekend
Scheduled Hours 7am - 3pm
Shift 2 - Evening Shift, 8 Hours (United States of America)
Hours 24
Cost Center 10020 - 2340 Emergency Room
Union SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
Role Summary Under the direction of the appropriate licensed clinician, the Patient Care Tech III (PCT III) provides patient care to meet the personal needs and comfort of patients and assists members of the healthcare team.
Major Responsibilities
Communicates clearly and timely with the RN regarding observations and changes seen in patients.
Maintains constant observation of high‑risk patients as assigned.
Participates in the development and maintenance of a safe environment and implements interventions to de‑escalate patients.
Assists patients with daily living activities such as personal hygiene, ambulation, meals and nourishment.
Assists in moving, lifting, positioning and transporting patients using proper safety techniques.
Performs patient safety checks, utilizes fall prevention devices and follows restraint policy standards when caring for a restrained patient.
Takes and records vital signs and measures and records patient height and weight.
Performs EKGs, point‑of‑care tests, bladder scans, collects, labels, and prepares specimens for transport to lab.
Performs phlebotomy in certain locations.
Demonstrates sensitivity and responsiveness to patients’ needs and builds positive rapport.
Performs unit‑specific procedures such as telemetry battery changes, equipment checks, cleaning between patients, and proper storage of supplies.
Assists RN/licensed independent practitioner with treatments and procedures, preparing patient and equipment, using sterile technique when indicated, and providing emotional support.
Manages oral food and fluid intake records, tube feeding solutions, ostomy care, and documentation of outputs.
Supports housekeeping duties such as answering telephone, relaying messages, using intercom and pagers, and replenishing supplies.
Standard Staffing Level Responsibilities
Complies with established departmental policies, procedures, and objectives.
Attends required meetings, conferences, and seminars.
Demonstrates use of quality improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and demonstrates standards of respect and professionalism.
Maintains reliable attendance and punctuality.
Performs other similar duties as required or directed.
Position Qualifications License/Certification/Education
Minimum of a high school education or GED.
Current Basic Life Support certification.
Experience/Skills
Demonstrated competency attainment in the PCT II level.
Prior inpatient/outpatient care experience or clinical care training.
Ability to read, write and communicate in English clearly and concisely.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information and build relationships and provide exceptional patient service.
Proven problem‑solving abilities for routine situations and ability to seek guidance when needed.
Calmness under stress or emergency situations.
Physical Demands and Environmental Conditions Position requires work indoors in a patient care environment, lifting up to 50 pounds, standing and walking most of the time with heavy equipment handling and bending frequently.
Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Standards of Respect UMass Memorial Health strives to make respect a part of everything we do. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team.
Disability Assistance If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at
talentacquisition@umassmemorial.org . We will make every effort to respond promptly.
#J-18808-Ljbffr
Exemption Status Non-Exempt
Schedule Details Holidays - Every Other Holiday, Weekends - Every Other Weekend
Scheduled Hours 7am - 3pm
Shift 2 - Evening Shift, 8 Hours (United States of America)
Hours 24
Cost Center 10020 - 2340 Emergency Room
Union SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
Role Summary Under the direction of the appropriate licensed clinician, the Patient Care Tech III (PCT III) provides patient care to meet the personal needs and comfort of patients and assists members of the healthcare team.
Major Responsibilities
Communicates clearly and timely with the RN regarding observations and changes seen in patients.
Maintains constant observation of high‑risk patients as assigned.
Participates in the development and maintenance of a safe environment and implements interventions to de‑escalate patients.
Assists patients with daily living activities such as personal hygiene, ambulation, meals and nourishment.
Assists in moving, lifting, positioning and transporting patients using proper safety techniques.
Performs patient safety checks, utilizes fall prevention devices and follows restraint policy standards when caring for a restrained patient.
Takes and records vital signs and measures and records patient height and weight.
Performs EKGs, point‑of‑care tests, bladder scans, collects, labels, and prepares specimens for transport to lab.
Performs phlebotomy in certain locations.
Demonstrates sensitivity and responsiveness to patients’ needs and builds positive rapport.
Performs unit‑specific procedures such as telemetry battery changes, equipment checks, cleaning between patients, and proper storage of supplies.
Assists RN/licensed independent practitioner with treatments and procedures, preparing patient and equipment, using sterile technique when indicated, and providing emotional support.
Manages oral food and fluid intake records, tube feeding solutions, ostomy care, and documentation of outputs.
Supports housekeeping duties such as answering telephone, relaying messages, using intercom and pagers, and replenishing supplies.
Standard Staffing Level Responsibilities
Complies with established departmental policies, procedures, and objectives.
Attends required meetings, conferences, and seminars.
Demonstrates use of quality improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and demonstrates standards of respect and professionalism.
Maintains reliable attendance and punctuality.
Performs other similar duties as required or directed.
Position Qualifications License/Certification/Education
Minimum of a high school education or GED.
Current Basic Life Support certification.
Experience/Skills
Demonstrated competency attainment in the PCT II level.
Prior inpatient/outpatient care experience or clinical care training.
Ability to read, write and communicate in English clearly and concisely.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information and build relationships and provide exceptional patient service.
Proven problem‑solving abilities for routine situations and ability to seek guidance when needed.
Calmness under stress or emergency situations.
Physical Demands and Environmental Conditions Position requires work indoors in a patient care environment, lifting up to 50 pounds, standing and walking most of the time with heavy equipment handling and bending frequently.
Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Standards of Respect UMass Memorial Health strives to make respect a part of everything we do. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team.
Disability Assistance If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at
talentacquisition@umassmemorial.org . We will make every effort to respond promptly.
#J-18808-Ljbffr