Embassy Suites by Hilton Napa Valley
Director of Sales - Embassy Suites by Hilton Napa Valley
Embassy Suites by Hilton Napa Valley, Pope Valley, California, United States, 94567
Director of Sales - Embassy Suites by Hilton Napa Valley
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Director of Sales - Embassy Suites by Hilton Napa Valley
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Embassy Suites by Hilton Napa Valley
A Director of Sales with Embassy Suites Napa Valley is responsible for maximizing the value of the asset by driving above‑market topline revenues and creating a world‑class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula.
Currently in the final stages of a major renovation and rebranding to Curio Collection by Hilton in early 2026. We are redefining Napa hospitality by bringing authentic, distinctive programming on‑property. Our 7‑acre resort will include refined interiors, a luxurious spa, open‑air courtyard, meditation gardens and exceptional culinary experiences.
Hilton’s Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton’s “commercial engine” and are essential to Hilton’s ability to drive profitable growth.
What will I be doing? The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel’s annual budget and crossover targets. As the Director of Sales, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a “predictive and prescriptive” approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales.
Strategy
Contribute to the hotel’s Annual Multi‑Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support
Directly accountable for setting the strategy and delivery of hotel’s sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient
Work with Hotel’s Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share
Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established
Understand and contribute to the maximization of profits in line with GOP and EBITDA targets
Operate within departmental expense budget and forecasts
In collaboration with hotel’s commercial leaders, contribute to the development of knowledge of all competitor and market activity
Leadership
Lead daily and weekly business review and sales strategy meetings
Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members
Contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis
Development and oversight of hotel’s sales site visit strategies and approach
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales roles
Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans
Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Contract/PERM Sales
Facilitate and lead in a culture that is aligned with Hilton’s DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations
Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans)
Liaise with Hilton Worldwide Sales towards demand and conversion generation
Build strong relationships with CVB and 3rd party travel partners
High level of engagement with customers from all sales segments including:
Support of team’s site visits and pre‑convention meetings
Support of sales managers sales travel into market
What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum Qualifications
Minimum Education: Bachelor's Degree preferred
Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred
Minimum Years of Experience: Three (3) years cross‑functional experience in hotel management, or related industry experience preferred
Capabilities and Distinctions
Additional/advanced degree coursework in business administration, marketing and communications
Adaptable experience with business strategy, business planning, and business plan development
Ability to speak multiple languages
Multiple Brand experience
Proficiency in Delphi FDC preferred
Hilton Leadership and Values
Hospitality - We’re passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We’re leaders in our industry and in our communities.
Teamwork - We’re team players in everything we do.
Ownership - We’re the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Compensation The compensation for this role is a range of $160-200K and is based on applicable experience and location.
Work Locations Embassy Suites Napa Valley
Schedule Full‑time
Brand Embassy Suites by Hilton
Job Sales
#J-18808-Ljbffr
Director of Sales - Embassy Suites by Hilton Napa Valley
role at
Embassy Suites by Hilton Napa Valley
A Director of Sales with Embassy Suites Napa Valley is responsible for maximizing the value of the asset by driving above‑market topline revenues and creating a world‑class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula.
Currently in the final stages of a major renovation and rebranding to Curio Collection by Hilton in early 2026. We are redefining Napa hospitality by bringing authentic, distinctive programming on‑property. Our 7‑acre resort will include refined interiors, a luxurious spa, open‑air courtyard, meditation gardens and exceptional culinary experiences.
Hilton’s Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton’s “commercial engine” and are essential to Hilton’s ability to drive profitable growth.
What will I be doing? The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel’s annual budget and crossover targets. As the Director of Sales, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a “predictive and prescriptive” approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales.
Strategy
Contribute to the hotel’s Annual Multi‑Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support
Directly accountable for setting the strategy and delivery of hotel’s sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient
Work with Hotel’s Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share
Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established
Understand and contribute to the maximization of profits in line with GOP and EBITDA targets
Operate within departmental expense budget and forecasts
In collaboration with hotel’s commercial leaders, contribute to the development of knowledge of all competitor and market activity
Leadership
Lead daily and weekly business review and sales strategy meetings
Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members
Contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis
Development and oversight of hotel’s sales site visit strategies and approach
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales roles
Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans
Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Contract/PERM Sales
Facilitate and lead in a culture that is aligned with Hilton’s DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations
Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans)
Liaise with Hilton Worldwide Sales towards demand and conversion generation
Build strong relationships with CVB and 3rd party travel partners
High level of engagement with customers from all sales segments including:
Support of team’s site visits and pre‑convention meetings
Support of sales managers sales travel into market
What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum Qualifications
Minimum Education: Bachelor's Degree preferred
Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred
Minimum Years of Experience: Three (3) years cross‑functional experience in hotel management, or related industry experience preferred
Capabilities and Distinctions
Additional/advanced degree coursework in business administration, marketing and communications
Adaptable experience with business strategy, business planning, and business plan development
Ability to speak multiple languages
Multiple Brand experience
Proficiency in Delphi FDC preferred
Hilton Leadership and Values
Hospitality - We’re passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We’re leaders in our industry and in our communities.
Teamwork - We’re team players in everything we do.
Ownership - We’re the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Compensation The compensation for this role is a range of $160-200K and is based on applicable experience and location.
Work Locations Embassy Suites Napa Valley
Schedule Full‑time
Brand Embassy Suites by Hilton
Job Sales
#J-18808-Ljbffr