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Clipbook

Founding Enterprise Client Services Manager

Clipbook, Washington, District of Columbia, us, 20022

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Clipbook is looking for a

results-driven Founding Enterprise Client Services Manager

to join our fast-growing startup. This role will focus on the public affairs, public relations, and corporate segments. This includes a range of responsibilities and areas of ownership, including managing relationships with current clients, ensuring accounts get the most value out of Clipbook, and using industry knowledge to expand client engagements. We expect top candidates to quickly grow into leadership positions within Clipbook.

Base pay range $175,000.00/yr - $300,000.00/yr

Key Responsibilities

Own a Portfolio of Enterprise Customers: Manage a portfolio of high-value enterprise accounts across multiple industries, maintaining strong, long-lasting relationships

Risk Mitigation: Proactively identify risks and work collaboratively to drive retention

Pilot: Manage Pilot engagement over multiple different opportunities. Project management of Clipbook’s highest value accounts

Process Improvement: Contribute to the continuous improvement of the Customer Success playbook, resources, and best practices

What We're Looking For

3-7 years of professional experience in a tier 1 professional setting (strategy consulting / MBB, top investment bank or private equity fund, etc.)

Highly motivated and results-oriented with intense responsiveness, coachability, and a strong drive to succeed

Excellent project management, organizational, and multitasking skills

Outstanding communication skills – able to engage with both executive stakeholders and end-users, drive complex client meetings, etc.

Strong analytical capabilities; comfortable working with large datasets, metrics, and KPIs to build ROI-driven business cases

Adaptability and willingness to thrive in a nimble, execution-focused startup

Bonus Points

Familiarity with the public relations, media, communications, government affairs, or public affairs

What You’ll Get

Competitive salary, medical, dental, and vision benefits, unlimited / flexible PTO policy, bonuses for team-wide milestones, 401(k)

A smart, hard working, and resourceful team

A profitably- and rapidly growing startup with commercial rigor at its core

Salary Range: $175,000 - $300,000+ OTE with strong equity outlay.

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