Patient Access Services Lead

Job Summary Under indirect supervision, performs variety of patient registration, telephone, reception, cashiering and clerical duties; implements, maintains and assumes responsibilities of patient registration, insurance verification, notification & authorizations, and scheduling—ensuring adequate staff is available for operations; trains, orients, and monitors assigned Patient Access Services Clerk personnel and/or new employees in all duties and functions; reviews, audits, and corrects for completeness, accuracy and adherence to applicable policies and procedures; researches and resolves problems; prepares, organizes, and conducts presentations, meetings; coordinates, plans, and monitors distribution of workload; prepares and maintains work schedules and assignments; prepares and codes timecards for manager’s approval, as needed; reviews, analyzes, and validates reports and other information using decision‑making skills; collaborates with Financial Counselors and other team members on issues requiring shared accountability and/or decision making.

Responsibilities

Ensures that adequate staff is available for operations in all Patient Access Services (PAS) areas of responsibility.

Responsible for overall admitting function of the facility/clinic including but not limited to registrations, insurance verification, etc.

Prepares and maintains work schedules.

Participates in training of personnel.

Ensures registration data is complete and accurate.

Participates in team meetings.

Prepares various reports for financial teams, management and appropriate departments as needed.

Prepares and codes timecards for each pay period for manager’s approval as needed.

Performs other duties and accepts responsibility as assigned.

Seniority Level Entry level

Employment Type Full‑time

Job Function Health Care Provider

Industries Hospitals and Health Care

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