Amazon Web Services (AWS)
Senior Engagement Manager, Professional Services (Level 6), WWPS, ProServe Non P
Amazon Web Services (AWS), Atlanta, Georgia, United States, 30383
Senior Engagement Manager, Professional Services (Level 6), WWPS, ProServe Non Profits Organization (NPO)
Application deadline: Oct 12, 2025. Would you like a career that gives you opportunities to help customers and partners use cloud computing web services to do big new things faster, at lower cost? Do you want to be part of history and transform businesses through cloud computing adoption? The AWS Engagement Manager role is to understand customer needs, missions, success definitions, and exceed expectations in solution development and delivery. You will collaborate across roles to understand a customer’s mission objectives and define project goals, lead peers or small teams, and guide customers through their cloud journey to transform their business.
Key Job Responsibilities
You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.”
You will deliver mission objectives by managing a matrixed team across multi‑stream, agile, technical engagements for customers; plan, organize, and manage all phases of a project lifecycle.
You will ensure goal alignment across stakeholder groups and create and deliver communication tailored to the audience.
You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.
You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures, and a business plan.
You have business and financial acumen to manage the scope, timeline, and budget of each individual project.
You are a strategic business partner to help customers achieve their mission outcomes and drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.
About The Team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. AWS is the world’s most comprehensive cloud platform and we are committed to inclusion, mentorship, work/life balance, and continuous innovation.
Basic Qualifications
Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field.
7+ years experience leading the delivery of IT projects in a global enterprise environment.
5+ years of experience implementing project management best practices and effective yet pragmatic way across large, complex projects following documented methodologies such as Agile or Iterative development.
Preferred Qualifications
Understanding of cloud technology principles and services.
Experience with software development life cycle (SDLC).
Active project management certification (e.g., APM, CSM, CPO, PMI‑PMP, PMI‑ACP, PRINCE2).
AWS Experience and Certifications.
Ability to represent AWS within the customer’s environment and drive discussions with senior personnel.
Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS, PaaS, SaaS).
Has presented to C‑level executives and technical subject matter experts.
Able to balance multiple internal and external stakeholders, and apply strategic thinking to execute.
Shareable experience managing one or more projects with a combination of 10+ resources, 6+ months, or $250k+ in contract value.
Outstanding written and verbal communication skills with team members and audiences of all levels.
Proven success working with teams and executive leadership in a complex enterprise environment as a project manager or program manager.
Demonstrated ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjust behavior accordingly to succeed.
Equal Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Compensation and Benefits Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay for this position ranges from $138,200 to $238,900, plus equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled.
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Key Job Responsibilities
You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.”
You will deliver mission objectives by managing a matrixed team across multi‑stream, agile, technical engagements for customers; plan, organize, and manage all phases of a project lifecycle.
You will ensure goal alignment across stakeholder groups and create and deliver communication tailored to the audience.
You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.
You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures, and a business plan.
You have business and financial acumen to manage the scope, timeline, and budget of each individual project.
You are a strategic business partner to help customers achieve their mission outcomes and drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.
About The Team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. AWS is the world’s most comprehensive cloud platform and we are committed to inclusion, mentorship, work/life balance, and continuous innovation.
Basic Qualifications
Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field.
7+ years experience leading the delivery of IT projects in a global enterprise environment.
5+ years of experience implementing project management best practices and effective yet pragmatic way across large, complex projects following documented methodologies such as Agile or Iterative development.
Preferred Qualifications
Understanding of cloud technology principles and services.
Experience with software development life cycle (SDLC).
Active project management certification (e.g., APM, CSM, CPO, PMI‑PMP, PMI‑ACP, PRINCE2).
AWS Experience and Certifications.
Ability to represent AWS within the customer’s environment and drive discussions with senior personnel.
Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS, PaaS, SaaS).
Has presented to C‑level executives and technical subject matter experts.
Able to balance multiple internal and external stakeholders, and apply strategic thinking to execute.
Shareable experience managing one or more projects with a combination of 10+ resources, 6+ months, or $250k+ in contract value.
Outstanding written and verbal communication skills with team members and audiences of all levels.
Proven success working with teams and executive leadership in a complex enterprise environment as a project manager or program manager.
Demonstrated ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjust behavior accordingly to succeed.
Equal Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Compensation and Benefits Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay for this position ranges from $138,200 to $238,900, plus equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled.
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