NielsenIQ
Overview
As a Client Manager, you will be part of a team of experienced industry insights experts with the goal to delight clients by delivering analysis and insights on industries, markets, and consumers using NIQ data and NIQ tools, following NIQ standards. You will execute the Service Model and coach junior members. Base pay range
$76,500.00/yr - $76,500.00/yr Responsibilities
Work as a master of propriety NIQ tools and metrics and use these to help solve clients' business questions. Work closely with the CS Consultants to transform customer experience. During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story. Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations. Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently. Drive customer satisfaction through analyses and delivery of relevant and impactful insights. Proactively uncover opportunities to deepen client engagement by aligning expanded service offerings with their strategic goals in collaboration with Account Director. Execute strongly based on the service model. Take the initiative to remove roadblocks when they arise. Lead by example, guide and coach junior members. Champion an initiative within the business unit and provide guidance to peers in that area, also accountable for delivering as per the KPI in that area. Lead Thought Leadership Projects. Client briefing: ensure client briefing is received as per the briefing form with all areas filled. Guide and support junior members in the same. Qualifications
5+ years industry experience in the CPG industry and/or related sales, category management, market research. Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data. Proficiency in pulling, analyzing, and incorporating NIQ data sources relevant to the client – e.g. RMS, Homescan, Omni, Spectra, etc. Proficiency in utilizing Discover and helping diminish/eliminate client concerns and roadblocks to drive usage. Ability to coach others in data analyses and working with NIQ tools. Curious person who likes building stories based on data to answer questions. Strong analytical mind and excellent numerical skills. Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides. Excellent command of both written and spoken English. Digital savvy and fast learner of concepts/tools/analyses. Masters’s degree a plus. About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Our commitment to Diversity, Equity, and Inclusion: At NIQ, we are committed to fostering an inclusive workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic. To learn more, visit our diversity and inclusion page.
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As a Client Manager, you will be part of a team of experienced industry insights experts with the goal to delight clients by delivering analysis and insights on industries, markets, and consumers using NIQ data and NIQ tools, following NIQ standards. You will execute the Service Model and coach junior members. Base pay range
$76,500.00/yr - $76,500.00/yr Responsibilities
Work as a master of propriety NIQ tools and metrics and use these to help solve clients' business questions. Work closely with the CS Consultants to transform customer experience. During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story. Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations. Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently. Drive customer satisfaction through analyses and delivery of relevant and impactful insights. Proactively uncover opportunities to deepen client engagement by aligning expanded service offerings with their strategic goals in collaboration with Account Director. Execute strongly based on the service model. Take the initiative to remove roadblocks when they arise. Lead by example, guide and coach junior members. Champion an initiative within the business unit and provide guidance to peers in that area, also accountable for delivering as per the KPI in that area. Lead Thought Leadership Projects. Client briefing: ensure client briefing is received as per the briefing form with all areas filled. Guide and support junior members in the same. Qualifications
5+ years industry experience in the CPG industry and/or related sales, category management, market research. Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data. Proficiency in pulling, analyzing, and incorporating NIQ data sources relevant to the client – e.g. RMS, Homescan, Omni, Spectra, etc. Proficiency in utilizing Discover and helping diminish/eliminate client concerns and roadblocks to drive usage. Ability to coach others in data analyses and working with NIQ tools. Curious person who likes building stories based on data to answer questions. Strong analytical mind and excellent numerical skills. Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides. Excellent command of both written and spoken English. Digital savvy and fast learner of concepts/tools/analyses. Masters’s degree a plus. About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Our commitment to Diversity, Equity, and Inclusion: At NIQ, we are committed to fostering an inclusive workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic. To learn more, visit our diversity and inclusion page.
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