ISACA
Assistant Director of IT Applications (On Campus) - Middlesex Community College
ISACA, Lowell, Massachusetts, United States, 01856
Location
Lowell, MA
Title
Assistant Director of IT Applications (On Campus)
Unit
Non-Unit Professional (NUP)
Department
Information Technology, IT Applications
Reports to
Director of IT Applications
General Summary
The Assistant Director of IT Applications is a hands-on technology leader responsible for coordinating the planning, implementation, integration, and support of enterprise applications, databases, and information systems. This role provides computing support to the college's major administrative and academic functions including Financial Aid, Fiscal Management, Human Resources, Institutional Research, Student Records, College Advancement, and Facilities Management ensuring that systems are secure, scalable, and aligned with institutional goals. The Assistant Director works closely with stakeholders to assess requirements, design innovative solutions, and deliver successful projects. This position maintains an active project list, communicates status with user constituencies, and plays a key role in strategic planning for the Technology Center. In addition, the Assistant Director mentors and supervises technical staff, fostering an inclusive and high-performing team environment.
Duties and Responsibilities Project Management & Leadership Lead the planning, execution, and evaluation of projects for enterprise applications, ensuring timelines, scope, and deliverables are achieved. Define tasks, allocate resources, manage risks, and provide status updates to stakeholders and the Director of IT Applications. Ensure quality assurance, implement process improvements, and manage project changes as needed. Evaluate outcomes and integrate lessons learned into future initiatives.
Technical Oversight & Development Provide technical leadership for enterprise applications, system integrations, and custom development efforts. Lead the implementation and support of enterprise-wide administrative and student information systems (e.g., Ellucian Banner) and their integration with other platforms. Support development in C, PL/SQL, Java, HTML, JavaScript, CSS, XML, SQL Server, and UNIX environments, including Omni CMS and Visual Studio. Oversee web services and database services development. Collaborate with consultants and vendors on upgrades, patches, and new software implementations. Review new software features, support troubleshooting, and resolve performance and stability issues. Stay current with industry trends through peer associations, literature, seminars, and professional development.
Collaboration & Stakeholder Engagement Work with administrative offices and academic departments to gather requirements, identify solutions, and ensure business needs are met. Participate in cross-functional committees, including data governance, addressing data integrity, reporting, and compliance issues. Support College initiatives for reporting, analytics, business intelligence, and data warehouses. Foster positive relationships with stakeholders to align technical capabilities with institutional priorities.
Supervision & Team Development Supervise Programmers/Analysts and Systems Analysts, carrying out responsibilities in accordance with College policies and applicable laws. Responsibilities include interviewing, hiring, onboarding, training, assigning work, performance evaluations, and addressing employee concerns. Provide mentorship, coaching, and professional development opportunities to staff. Build a collaborative and inclusive team culture that supports institutional values.
Other Perform other duties as assigned to advance the mission of the College.
Job Requirements Bachelor's degree in Computer Science, Information Technology, Business, or a related field and 3+ years of relevant experience in application development and large-scale project management;OR a bachelor's degree with supplemental training and 5+ years of related experience. 3+ years' experience providing system analysis and programming support to Ellucian Banner or a similar ERP system. Proficiency with SQL, PL/SQL, C, and UNIX-based development environments. Experience with scripting and programming languages such as Java, HTML, JavaScript, CSS, XML, Bash, Perl, PowerShell, and Groovy. Experience with web development platforms and tools such as Omni CMS, Visual Studio, and SQL Server. Demonstrated project management skills with experience leading full project lifecycles. Experience with at least one reporting/analytics tool (e.g., Argos, Tableau, Toad, Oracle SQL Developer). Experience working with cloud-based infrastructure (AWS or Azure). Strong leadership, planning, supervisory, and organizational skills. Ability to manage multiple projects, meet deadlines, and supervise staff effectively. Excellent communication skills (verbal and written) with the ability to build collaborative relationships across diverse constituencies. Commitment to confidentiality and ethical data management. Demonstrated experience with equity-minded practices and supporting individuals from diverse backgrounds and identities.
Preferred Qualifications Project Management certification (e.g., PMP or equivalent). Familiarity with the broader Ellucian ecosystem (Degree Works, Ethos, ILP, Experience, Cloud Services). Experience with CRM systems. Familiarity with ETL tools, data lakes, and advanced visualization technologies.
Additional Information Salary Range:
$105,000 - $115,000; actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:
High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) Competitive Dental and Vision Plans Flexible Spending Account and Dependent Care Assistance programs Low-cost basic and optional life insurance Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). 12 paid holidays per year and competitive Sick, Vacation, and Personal Time Tuition Benefits for employees and dependents at state colleges and universities Short-Term Disability and Extended Illness program participation options Professional Development and Continuing Education opportunities Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers Access to the Commonwealth's Mass4You, employee assistance program Free employee parking on Bedford and Lowell campuses Eligibility towards Public Service Loan Forgiveness (PSLF)
Location
Lowell campus with occasional travel to Bedford as needed
Hours
37.5 hours per week, schedule to be determined upon hire; This position will be eligible for a maximum of one day of telework in accordance with the College's telework policy.
Expected Start Date
November/December 2025
Application Deadline
November 5, 2025
#J-18808-Ljbffr
Lowell, MA
Title
Assistant Director of IT Applications (On Campus)
Unit
Non-Unit Professional (NUP)
Department
Information Technology, IT Applications
Reports to
Director of IT Applications
General Summary
The Assistant Director of IT Applications is a hands-on technology leader responsible for coordinating the planning, implementation, integration, and support of enterprise applications, databases, and information systems. This role provides computing support to the college's major administrative and academic functions including Financial Aid, Fiscal Management, Human Resources, Institutional Research, Student Records, College Advancement, and Facilities Management ensuring that systems are secure, scalable, and aligned with institutional goals. The Assistant Director works closely with stakeholders to assess requirements, design innovative solutions, and deliver successful projects. This position maintains an active project list, communicates status with user constituencies, and plays a key role in strategic planning for the Technology Center. In addition, the Assistant Director mentors and supervises technical staff, fostering an inclusive and high-performing team environment.
Duties and Responsibilities Project Management & Leadership Lead the planning, execution, and evaluation of projects for enterprise applications, ensuring timelines, scope, and deliverables are achieved. Define tasks, allocate resources, manage risks, and provide status updates to stakeholders and the Director of IT Applications. Ensure quality assurance, implement process improvements, and manage project changes as needed. Evaluate outcomes and integrate lessons learned into future initiatives.
Technical Oversight & Development Provide technical leadership for enterprise applications, system integrations, and custom development efforts. Lead the implementation and support of enterprise-wide administrative and student information systems (e.g., Ellucian Banner) and their integration with other platforms. Support development in C, PL/SQL, Java, HTML, JavaScript, CSS, XML, SQL Server, and UNIX environments, including Omni CMS and Visual Studio. Oversee web services and database services development. Collaborate with consultants and vendors on upgrades, patches, and new software implementations. Review new software features, support troubleshooting, and resolve performance and stability issues. Stay current with industry trends through peer associations, literature, seminars, and professional development.
Collaboration & Stakeholder Engagement Work with administrative offices and academic departments to gather requirements, identify solutions, and ensure business needs are met. Participate in cross-functional committees, including data governance, addressing data integrity, reporting, and compliance issues. Support College initiatives for reporting, analytics, business intelligence, and data warehouses. Foster positive relationships with stakeholders to align technical capabilities with institutional priorities.
Supervision & Team Development Supervise Programmers/Analysts and Systems Analysts, carrying out responsibilities in accordance with College policies and applicable laws. Responsibilities include interviewing, hiring, onboarding, training, assigning work, performance evaluations, and addressing employee concerns. Provide mentorship, coaching, and professional development opportunities to staff. Build a collaborative and inclusive team culture that supports institutional values.
Other Perform other duties as assigned to advance the mission of the College.
Job Requirements Bachelor's degree in Computer Science, Information Technology, Business, or a related field and 3+ years of relevant experience in application development and large-scale project management;OR a bachelor's degree with supplemental training and 5+ years of related experience. 3+ years' experience providing system analysis and programming support to Ellucian Banner or a similar ERP system. Proficiency with SQL, PL/SQL, C, and UNIX-based development environments. Experience with scripting and programming languages such as Java, HTML, JavaScript, CSS, XML, Bash, Perl, PowerShell, and Groovy. Experience with web development platforms and tools such as Omni CMS, Visual Studio, and SQL Server. Demonstrated project management skills with experience leading full project lifecycles. Experience with at least one reporting/analytics tool (e.g., Argos, Tableau, Toad, Oracle SQL Developer). Experience working with cloud-based infrastructure (AWS or Azure). Strong leadership, planning, supervisory, and organizational skills. Ability to manage multiple projects, meet deadlines, and supervise staff effectively. Excellent communication skills (verbal and written) with the ability to build collaborative relationships across diverse constituencies. Commitment to confidentiality and ethical data management. Demonstrated experience with equity-minded practices and supporting individuals from diverse backgrounds and identities.
Preferred Qualifications Project Management certification (e.g., PMP or equivalent). Familiarity with the broader Ellucian ecosystem (Degree Works, Ethos, ILP, Experience, Cloud Services). Experience with CRM systems. Familiarity with ETL tools, data lakes, and advanced visualization technologies.
Additional Information Salary Range:
$105,000 - $115,000; actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:
High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) Competitive Dental and Vision Plans Flexible Spending Account and Dependent Care Assistance programs Low-cost basic and optional life insurance Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). 12 paid holidays per year and competitive Sick, Vacation, and Personal Time Tuition Benefits for employees and dependents at state colleges and universities Short-Term Disability and Extended Illness program participation options Professional Development and Continuing Education opportunities Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers Access to the Commonwealth's Mass4You, employee assistance program Free employee parking on Bedford and Lowell campuses Eligibility towards Public Service Loan Forgiveness (PSLF)
Location
Lowell campus with occasional travel to Bedford as needed
Hours
37.5 hours per week, schedule to be determined upon hire; This position will be eligible for a maximum of one day of telework in accordance with the College's telework policy.
Expected Start Date
November/December 2025
Application Deadline
November 5, 2025
#J-18808-Ljbffr