Capital One
Senior Manager, Structured Content Management (Hybrid)
Capital One, Mc Lean, Virginia, us, 22107
**Strategic Content Management**: Define and champion the long-term vision, strategy, and roadmap for structured content management, ensuring it aligns with business goals for customer servicing intent and experience.**Exceptional People Leader**: Proven experience in managing, motivating, and supporting content teams, with a focus on developing talent and achieving team objectives.**Visionary Strategic Thinker**: Ability to translate complex business problems into clear, executable strategies and roadmaps. A strong aptitude for developing proactive and innovative strategies that effectively leverage emerging technologies to drive growth, enhance efficiency, and create new opportunities. **Deep Content Architecture Acumen**: Strong practical understanding and experience with the principles and practical application of structured content authoring standards, content modeling, and associated technologies.**Communication**: Excellent verbal and written communication skills, with the ability to articulate technical content concepts to non-technical executive audiences.* High School Diploma, GED, or equivalent certification* At least 5 years of experience in content strategy, technical writing, or information architecture* At least 4 years of People Leadership experience* Bachelor’s degree in Communications, Technical Writing, Information Architecture, or Library Science* At least 3 years of experience in designing and governing a structured content ecosystem using DITA, XML, or similar component-based content methodologies* At least 3 years of experience managing and leading a team of content professionals, including performance management and career developmentCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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