The Ranch at Rock Creek
• Position Title: Massage Therapist
• Department: Spa & Wellness
• Reports to: Spa Manager
• Exempt/Non-Exempt: ☐ Exempt ☒ Non-Exempt
Position Summary
The Massage Therapist is responsible for delivering exceptional performance in their role, upholding Forbes 5-Star standards, and embodying the property's Core Values. This position ensures guests receive therapeutic and relaxing massage treatments. By providing personalized and high-quality bodywork, the Massage Therapist contributes directly to the property's reputation for excellence and guest well-being.
Key Responsibilities • Administer a variety of massage techniques customized to individual guest needs and preferences. • Maintain a pristine and tranquil treatment environment, adhering to strict sanitation and hygiene protocols. • Collaborate effectively with other spa team members, front desk staff, and wellness professionals to ensure seamless guest experiences. • Adhere to all state licensing regulations and internal company policies regarding massage therapy. • Consistently uphold brand standards of luxury service, professionalism, and guest confidentiality. • Accurately record guest preferences, treatment details, and any relevant observations in the spa's booking and record-keeping system. • Actively listen to guest concerns and adjust treatment plans accordingly to maximize therapeutic benefits and satisfaction. • Perform additional duties as assigned by the Spa Manager.
Qualifications • Minimum of 2 years of experience as a licensed massage therapist in a luxury spa or similar high-end environment. • Current and valid state massage therapy license. • Proficient in various massage modalities; additional certifications (e.g., prenatal, reflexology) preferred. • Excellent communication, interpersonal, and active listening skills, with a strong commitment to guest service. • Demonstrated empathy, discretion, and a professional demeanor consistent with Forbes 5-Star standards. Ability to work independently and collaboratively in a fast-paced, high-expectation environment.
Physical Requirements• Ability to stand, walk, lift (up to 25 lbs), bend, stoop, and perform repetitive motions for extended periods. • Ability to work flexible hours, including weekends and holidays, as required by business needs. • Manual dexterity and physical stamina required to perform massage techniques effectively.
This job description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.
Position Summary
The Massage Therapist is responsible for delivering exceptional performance in their role, upholding Forbes 5-Star standards, and embodying the property's Core Values. This position ensures guests receive therapeutic and relaxing massage treatments. By providing personalized and high-quality bodywork, the Massage Therapist contributes directly to the property's reputation for excellence and guest well-being.
Key Responsibilities • Administer a variety of massage techniques customized to individual guest needs and preferences. • Maintain a pristine and tranquil treatment environment, adhering to strict sanitation and hygiene protocols. • Collaborate effectively with other spa team members, front desk staff, and wellness professionals to ensure seamless guest experiences. • Adhere to all state licensing regulations and internal company policies regarding massage therapy. • Consistently uphold brand standards of luxury service, professionalism, and guest confidentiality. • Accurately record guest preferences, treatment details, and any relevant observations in the spa's booking and record-keeping system. • Actively listen to guest concerns and adjust treatment plans accordingly to maximize therapeutic benefits and satisfaction. • Perform additional duties as assigned by the Spa Manager.
Qualifications • Minimum of 2 years of experience as a licensed massage therapist in a luxury spa or similar high-end environment. • Current and valid state massage therapy license. • Proficient in various massage modalities; additional certifications (e.g., prenatal, reflexology) preferred. • Excellent communication, interpersonal, and active listening skills, with a strong commitment to guest service. • Demonstrated empathy, discretion, and a professional demeanor consistent with Forbes 5-Star standards. Ability to work independently and collaboratively in a fast-paced, high-expectation environment.
Physical Requirements• Ability to stand, walk, lift (up to 25 lbs), bend, stoop, and perform repetitive motions for extended periods. • Ability to work flexible hours, including weekends and holidays, as required by business needs. • Manual dexterity and physical stamina required to perform massage techniques effectively.
This job description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.