The Home Depot
Merchandising Assistant Store Manager in Training
The Home Depot, Tulsa, Oklahoma, United States, 74145
Merchandising Assistant Store Manager in Training
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Position Purpose
Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation.
Key Responsibilities
15% – Customer Experience: supervising associates in the selling effort, leading the GET culture, and setting the example; driving customer service and associate engagement and ensuring customer concerns are solved effectively.
10% – Operations Management: performing opening, closing, MOD, and other whole‑store focus responsibilities; adhering to all company policies and procedures and holding associates accountable; commanding store SOPs especially regarding safety compliance.
10% – Safety: ensuring self and associates follow all safety and hazmat procedures and Safety Matters guidelines.
15% – Sales and Productivity: working with key partners to plan merchandise placement, signing, and supporting stock integrity; learning to maintain and operate store equipment and systems and managing daily financial operations.
50% – Training and Preparing for Assistant Manager Position: participating in a structured training program covering all aspects of retail store management; learning tactics to support key accountabilities such as staffing and scheduling, resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, supporting service needs for both installed sales/special orders and product sales; learning the performance‑management process and completing all assigned training modules and assessments.
Direct Manager / Direct Reports
This position typically reports to the Store Manager.
This position has 0 direct reports.
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Must continuously stand or walk or regularly lift/handle/carry material or equipment of moderate weight (8–20 pounds).
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross‑functional teams.
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education
Knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Minimum Years Of Work Experience
1 year.
Preferred Years Of Work Experience
3 years.
Minimum Leadership Experience
3 years.
Preferred Leadership Experience
3 years.
Certifications
None.
Competencies
Action Oriented
Collaborates
Customer Focus
Drives Results
Resourcefulness
Seniority Level Not Applicable
Employment Type Full-time
Job Function Other
Industries Consumer Services
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Position Purpose
Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation.
Key Responsibilities
15% – Customer Experience: supervising associates in the selling effort, leading the GET culture, and setting the example; driving customer service and associate engagement and ensuring customer concerns are solved effectively.
10% – Operations Management: performing opening, closing, MOD, and other whole‑store focus responsibilities; adhering to all company policies and procedures and holding associates accountable; commanding store SOPs especially regarding safety compliance.
10% – Safety: ensuring self and associates follow all safety and hazmat procedures and Safety Matters guidelines.
15% – Sales and Productivity: working with key partners to plan merchandise placement, signing, and supporting stock integrity; learning to maintain and operate store equipment and systems and managing daily financial operations.
50% – Training and Preparing for Assistant Manager Position: participating in a structured training program covering all aspects of retail store management; learning tactics to support key accountabilities such as staffing and scheduling, resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, supporting service needs for both installed sales/special orders and product sales; learning the performance‑management process and completing all assigned training modules and assessments.
Direct Manager / Direct Reports
This position typically reports to the Store Manager.
This position has 0 direct reports.
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Must continuously stand or walk or regularly lift/handle/carry material or equipment of moderate weight (8–20 pounds).
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross‑functional teams.
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education
Knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Minimum Years Of Work Experience
1 year.
Preferred Years Of Work Experience
3 years.
Minimum Leadership Experience
3 years.
Preferred Leadership Experience
3 years.
Certifications
None.
Competencies
Action Oriented
Collaborates
Customer Focus
Drives Results
Resourcefulness
Seniority Level Not Applicable
Employment Type Full-time
Job Function Other
Industries Consumer Services
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