Flagstar Bank
Private Bank Process Integrity Manager
Location
Nationwide, MI 48098
Job Summary The Private Bank Process Integrity Manager will play a critical role in strengthening the Private Banking and Wealth Management team’s operational resilience and risk discipline. This role is responsible for embedding the operational risk management framework across business lines, developing and maintaining robust process and control documentation, and ensuring consistent execution of risk management practices. The individual will serve as a key partner to business and control stakeholders, helping to proactively identify, remediate, and prevent operational risk issues while driving procedural clarity and governance excellence. Pay Range: $84,878 - $112,463 - $140,049
Job Responsibilities Risk Framework Implementation
Lead business owned implementation of the Operational Risk Management Framework within the Private Bank
Translate enterprise standards into Private Bank specific processes, controls, and practices
Promote a culture of risk awareness, accountability and continuous improvement
Process, Procedure & Control Management
Develop and maintain an inventory of process and risk aligned procedures and controls across the Private Bank
Serve as a bridge between enterprise policy and business execution, ensuring local procedures comply with firmwide and regulatory standards
Draft and maintain procedures for core processes, ensuring clarity, regulatory alignment, and operational effectiveness.
Define control ownership, accountabilities, and execution standards
Partner with process owners to conduct control assessments and establish ongoing monitoring routines.
Formalizing version control and review cadence for procedure inventory
Building a procedure and control library that is easy to access, audit-ready, and consistently maintained
Issue & Exam Management
Lead issue management, including remediation of self-identified, audit and regulatory exam findings
Coordinate with stakeholders to ensure timely and effective resolution of issues
Manage audit and exam response activities, ensuring accuracy, completeness, and alignment with regulatory expectations
Governance & Continuous Improvement
Monitor adherence to procedures, elevate control weaknesses, and recommend corrective actions.
Drive continuous improvement of risk and control processes, leveraging lessons learned from audits, exams and industry best practices.
Provide reporting, insights and recommendations to senior management on risk and control health.
Engage in relevant operational risk, control or audit committees
Training & Awareness
Developing and delivering training and awareness programs on procedures, controls, and risk management for business line staff
Ensures employees not only have documented procedures but also understand how to apply them in practice
Uses independent judgement and discretion to make decisions.
Analyzes and resolves problems pertaining to scope of responsibilities.
Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
Additional Accountabilities
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
Job Requirements Required Qualifications
Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
Minimum experience required: 4+ Years
Proven experience drafting and maintaining process/procedural documentation
Strong experience with regulatory expectations and risk management frameworks in banking
Preferred Qualifications
Education level preferred: Undergraduate Degree (4 years or equivalent) in Finance, Business Administration, Risk Management, or related field
Private Banking / Wealth Management experience, with knowledge of related products, services, and regulatory requirements
Experience preparing and managing responses to audits
Strong background in control assessments, continuous monitoring, and metrics/KRI oversight and reporting
Knowledge of enterprise risk frameworks and experience aligning business procedures to enterprise standards.
Job Competencies
Strong analytical and problem-solving skills
Excellent written and verbal communication skills with the ability to distill complex requirements into clear procedures
Demonstrated ability to manage multiple priorities, meet deadlines, and work across stakeholder groups.
Proactive, execution-focused, with a strong sense of accountability.
Ability to influence and build credibility with senior stakeholders, auditors, and regulators
Demonstrated ability to use independent judgement and problem-solving skills to address complex issues
Excellent organizational skills with the ability to manage multiple deliverables, deadlines, and stakeholders.
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Benefits | Flagstar Bank
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as applicable.
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Job Summary The Private Bank Process Integrity Manager will play a critical role in strengthening the Private Banking and Wealth Management team’s operational resilience and risk discipline. This role is responsible for embedding the operational risk management framework across business lines, developing and maintaining robust process and control documentation, and ensuring consistent execution of risk management practices. The individual will serve as a key partner to business and control stakeholders, helping to proactively identify, remediate, and prevent operational risk issues while driving procedural clarity and governance excellence. Pay Range: $84,878 - $112,463 - $140,049
Job Responsibilities Risk Framework Implementation
Lead business owned implementation of the Operational Risk Management Framework within the Private Bank
Translate enterprise standards into Private Bank specific processes, controls, and practices
Promote a culture of risk awareness, accountability and continuous improvement
Process, Procedure & Control Management
Develop and maintain an inventory of process and risk aligned procedures and controls across the Private Bank
Serve as a bridge between enterprise policy and business execution, ensuring local procedures comply with firmwide and regulatory standards
Draft and maintain procedures for core processes, ensuring clarity, regulatory alignment, and operational effectiveness.
Define control ownership, accountabilities, and execution standards
Partner with process owners to conduct control assessments and establish ongoing monitoring routines.
Formalizing version control and review cadence for procedure inventory
Building a procedure and control library that is easy to access, audit-ready, and consistently maintained
Issue & Exam Management
Lead issue management, including remediation of self-identified, audit and regulatory exam findings
Coordinate with stakeholders to ensure timely and effective resolution of issues
Manage audit and exam response activities, ensuring accuracy, completeness, and alignment with regulatory expectations
Governance & Continuous Improvement
Monitor adherence to procedures, elevate control weaknesses, and recommend corrective actions.
Drive continuous improvement of risk and control processes, leveraging lessons learned from audits, exams and industry best practices.
Provide reporting, insights and recommendations to senior management on risk and control health.
Engage in relevant operational risk, control or audit committees
Training & Awareness
Developing and delivering training and awareness programs on procedures, controls, and risk management for business line staff
Ensures employees not only have documented procedures but also understand how to apply them in practice
Uses independent judgement and discretion to make decisions.
Analyzes and resolves problems pertaining to scope of responsibilities.
Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
Additional Accountabilities
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
Job Requirements Required Qualifications
Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
Minimum experience required: 4+ Years
Proven experience drafting and maintaining process/procedural documentation
Strong experience with regulatory expectations and risk management frameworks in banking
Preferred Qualifications
Education level preferred: Undergraduate Degree (4 years or equivalent) in Finance, Business Administration, Risk Management, or related field
Private Banking / Wealth Management experience, with knowledge of related products, services, and regulatory requirements
Experience preparing and managing responses to audits
Strong background in control assessments, continuous monitoring, and metrics/KRI oversight and reporting
Knowledge of enterprise risk frameworks and experience aligning business procedures to enterprise standards.
Job Competencies
Strong analytical and problem-solving skills
Excellent written and verbal communication skills with the ability to distill complex requirements into clear procedures
Demonstrated ability to manage multiple priorities, meet deadlines, and work across stakeholder groups.
Proactive, execution-focused, with a strong sense of accountability.
Ability to influence and build credibility with senior stakeholders, auditors, and regulators
Demonstrated ability to use independent judgement and problem-solving skills to address complex issues
Excellent organizational skills with the ability to manage multiple deliverables, deadlines, and stakeholders.
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Benefits | Flagstar Bank
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as applicable.
#J-18808-Ljbffr