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Show Me Your Mumu

Human Resources Generalist

Show Me Your Mumu, Los Angeles, California, United States, 90079

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Human Resources Generalist

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The Mumu HR Generalist provides support across all HR functions, with a primary focus on benefits administration, wellness, workplace safety, workers comp, and compliance. This position helps ensure the smooth flow of information, documents, data, and responses across the organization and within the department. They also support the organization by handling a variety of HR administrative tasks and partnering on cross‑functional initiatives involving finance, human resources, and organizational compliance. The individual in this role must be within commuting distance of the Mumu Warehouse (Commerce, CA) & Mumu HQ (Downtown Los Angeles). This role will work 4 days per week, in person; and the remaining days remotely.

Core Duties

Design, implement, and lead day‑to‑day operations for benefit programs, including health & welfare plans, 401(k) COBRA, and other employee services

Serve as liaison with third‑party benefit administrators to provide prompt assistance to employees and/or dependents in resolving benefit issues, account corrections or emergency response needs

Handle employee inquiries and provide guidance on benefit plans, enrollment, and qualifying life events

Collaborate with Payroll to ensure proper deduction and funding of all employee and employer retirement plan contributions

Partner with finance, payroll, HRIS, legal, and vendors to perform all aspects of benefit program management, ensuring accuracy of benefit deductions and streamlining processes to maintain proper data flow

Manage premium billing statements and resolve discrepancies

Support tax and ERISA compliance audits, ACA reporting and related filings

Develop and deliver employee communications and educational materials related to benefits (including Open Enrollment)

Maintain benefit records and HRIS, ensuring data accuracy and compliance with applicable laws and internal policies

Onboarding / Employee Relations / Compliance

Conduct new hire & benefits orientation sessions, prepare onboarding materials, and process pre‑employment paperwork

Support employee benefit setup during onboarding & take lead on execution of Annual Open Enrollment

Serve as a key point of contact for employee inquiries related to payroll, PTO, wage statements & general HR policies – in English & Spanish

Collaborate with HR and Ops to support employee relations and promote a positive, compliant workplace culture

Assist with external/internal audits (e.g., EDD, DLSE, I‑9), documentation preparation, and compliance record‑keeping

Support year‑end processes including W‑2s, ACA filings, and reconciliation of employee data

Keep abreast of policies, legislative changes, and legal requirements (ERISA, HIPAA, ACA) to assist with plan compliance efforts

Assist with special projects and ad‑hoc reporting related to compliance and workforce planning

Perform other benefits and HR support duties as needed

Qualifications

Minimum 3 years of progressive benefits administration experience for 100+ employees

Knowledge of Worker's Compensation / FMLA / LOA processes and procedures

Excellent interpersonal and communication skills

Proficiency in Microsoft Excel and other Microsoft Office applications

Ability to handle sensitive and confidential information with discretion

HR Certification (e.g., SHRM‑CP, PHR) is a plus

Must be able to speak and write fluently in Spanish, required

The candidate must be a team player, willing and able to work cross‑functionally with multiple departments

Dynamic problem solving and project management skills

Education / Experience

Bachelor’s degree in human resources, Business Administration, or a related field

Working knowledge of federal/state compliance regulations and wage laws

In‑depth knowledge of California employment laws and regulations

Must be highly organized and able to prioritize, works with a sense of urgency

Must have experience with ADP Workforce Now

Intermediate to advanced proficiency in Google Suite

Compensation $30.00 To $34.00/Hour (DOE) Depending on Experience

Show Me Your Mumu is an Equal Opportunity Employer. We consider for employment all qualified candidates without regard to race, color, age, religion, national origin, sex, gender, marital status, sexual orientation, protected veteran status, disability, or any other characteristic protected by law.

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