Oak View Group
Event Manager | Full-Time | Hilliard Center
Oak View Group, Corpus Christi, Texas, United States, 78417
Event Manager
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The Event Manager will manage every aspect of assigned events from advance planning to end of event; hire, train, schedule, and supervise all event staff; oversee building security and interact with local public safety officials; coordinate communication between staff/security and delegate assignments; and ensure overall customer and lessee satisfaction. Benefits
Annual salary: $50,000‑$55,000. Health, Dental and Vision Insurance; 401(k) Savings Plan with matching; Paid Time Off (vacation days, sick days, 11 holidays). Responsibilities
Advance, plan, service, and supervise all events Plan, direct, and evaluate the work of subordinates Provide leadership and guidance for event personnel Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives Communicate clearly and concisely in English, both orally and in writing Establish and maintain effective working relationships with lessees/clients, coworkers, part‑time staff, contractors, patrons/public and municipal officials Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles Assist in the preparation of building to meet the requirements of upcoming events/shows Assist with the completion of pre‑show event financial estimates and post‑show event settlements Advise lessees on services available from independent contractors for events Recruit, train, and supervise event & security staff; create work schedules and delegate assignments Function as a liaison between users of the facility and the facility staff Recommend and evaluate required event staffing levels Coordinate communication between building staff and show staff during load‑in and load‑out Investigate and resolve event‑related complaints in a professional manner ensuring customer satisfaction Maintain equipment (radios, metal detection wands, etc.) for all event and security staff Make hospitality arrangements as needed Communicate with municipal officials, including police, fire, and medical services, event staff, and public to ensure security of patrons and events run smoothly Review emergency planning procedures with all event staff for each event Create and distribute detailed data sheets prior to every event Prepare and approve bi‑weekly payroll for all event staff and security staff Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed Serve as Manager on Duty as scheduled Other duties and responsibilities as assigned Qualifications
One to five (3‑5) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field Strong oral and written communication skills Strong computer skills in Microsoft Office applications, word processing, and Internet Valid driver’s license Knowledge of operational characteristics of events Ability to identify the needs of users of the facility Knowledge of crowd management and control techniques Knowledge of customer service practices Knowledge of principles of supervision, scheduling, and training employees Familiarity with facility use contracts Knowledge of fire and public safety regulations Knowledge of A/V equipment and electronic systems in public assembly facilities Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Experience with AutoCAD is preferred but not required Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The Event Manager will manage every aspect of assigned events from advance planning to end of event; hire, train, schedule, and supervise all event staff; oversee building security and interact with local public safety officials; coordinate communication between staff/security and delegate assignments; and ensure overall customer and lessee satisfaction. Benefits
Annual salary: $50,000‑$55,000. Health, Dental and Vision Insurance; 401(k) Savings Plan with matching; Paid Time Off (vacation days, sick days, 11 holidays). Responsibilities
Advance, plan, service, and supervise all events Plan, direct, and evaluate the work of subordinates Provide leadership and guidance for event personnel Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives Communicate clearly and concisely in English, both orally and in writing Establish and maintain effective working relationships with lessees/clients, coworkers, part‑time staff, contractors, patrons/public and municipal officials Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles Assist in the preparation of building to meet the requirements of upcoming events/shows Assist with the completion of pre‑show event financial estimates and post‑show event settlements Advise lessees on services available from independent contractors for events Recruit, train, and supervise event & security staff; create work schedules and delegate assignments Function as a liaison between users of the facility and the facility staff Recommend and evaluate required event staffing levels Coordinate communication between building staff and show staff during load‑in and load‑out Investigate and resolve event‑related complaints in a professional manner ensuring customer satisfaction Maintain equipment (radios, metal detection wands, etc.) for all event and security staff Make hospitality arrangements as needed Communicate with municipal officials, including police, fire, and medical services, event staff, and public to ensure security of patrons and events run smoothly Review emergency planning procedures with all event staff for each event Create and distribute detailed data sheets prior to every event Prepare and approve bi‑weekly payroll for all event staff and security staff Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed Serve as Manager on Duty as scheduled Other duties and responsibilities as assigned Qualifications
One to five (3‑5) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field Strong oral and written communication skills Strong computer skills in Microsoft Office applications, word processing, and Internet Valid driver’s license Knowledge of operational characteristics of events Ability to identify the needs of users of the facility Knowledge of crowd management and control techniques Knowledge of customer service practices Knowledge of principles of supervision, scheduling, and training employees Familiarity with facility use contracts Knowledge of fire and public safety regulations Knowledge of A/V equipment and electronic systems in public assembly facilities Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Experience with AutoCAD is preferred but not required Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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