Mass Markets
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Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
The Talent Acquisition Specialist plays a vital role in shaping the future of our organization. If you're a motivated, goal-driven individual who thrives both independently and in a team environment, we want to hear from you!
This position requires at least 1 year of experience in Recruiting or Human Resources and offers the opportunity to manage the full recruitment life cycle while contributing to the growth and success of our team.
Position Responsibilities
Key Responsibilities
Conduct phone interviews and schedule on-site interviews with candidates.
Track applicant progress and maintain accurate records in our recruitment system.
Support the development of new recruiting tools and processes.
Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network).
Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events.
Perform background checks, drug screenings, and other pre-employment tasks.
Maintain and organize employee files and HR records.
Generate daily and weekly recruitment activity reports.
Stay informed on employment laws and HR best practices.
Candidate Qualifications
This role is about building relationships and turning insights into hiring success. We provide world-class training, so if you’re positive, driven, and eager to grow, we encourage you to apply!
Required
Must be 18 years or older
High school diploma or equivalent
At least 1 year of recruiting or HR experience
Strong data entry and computer skills
Fluent in English (spoken and written)
Excellent organizational and communication skills
Ability to type 20+ words per minute
Reliable high-speed internet (20 Mbps+ download speed)
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Ability to work scheduled shifts, including during training
Strong attention to detail and ability to multitask
Customer service mindset with problem-solving skills
Ability to work in a fast-paced, team-oriented environment
Compensation Details
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Physical Requirements
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
CONDITIONS OF EMPLOYMENT
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications.
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