SeatGeek
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan‑first attitude we’re simplifying and modernizing the ticketing industry.
Our Manager, Workplace Experience owns the day‑to‑day experience of SeatGeek’s NYC HQ, overseeing facilities, amenities, and the overall environment to ensure it’s conducive to productivity and employee well‑being.
You will lead in‑person event logistics, support consistency across all US office locations, steward budgets and vendor contracts, and champion employee engagement initiatives. You’ll report into our Director, People Strategy & Employee Experience. If you’re enthusiastic about joining a fast‑paced tech company, passionate about growing your career within a broader Employee Experience function, and inspired to help curate a workplace that is a true hybrid destination, read on.
What You’ll Do
Own NYC HQ facilities operations, amenities, and workplace services to deliver a high‑quality in‑office experience; proactively identify improvements and resolve issues quickly
Manage and develop the Receptionist role: schedule coverage, set SOPs, coach performance, and ensure front‑of‑house operations meet SeatGeek standards
Lead end‑to‑end onsite event logistics (space planning, setup/breakdown, catering, AV/equipment, supplies) in partnership with cross‑functional stakeholders
Plan and support company events, coordinating logistics and vendor management, ensuring alignment with company culture and objectives
Establish and maintain standards across all US office locations, ensuring consistent policies, vendor quality, hospitality, and workspace experience
Manage budgets, vendor relationships, and contracts for office operations and events; track spend, optimize costs, and align with financial objectives
Design, market, and execute employee engagement initiatives that strengthen culture and connection, with inclusive options for remote employees when possible
What You Have
5+ years of work experience with a minimum of 3 years of experience running workplace or facilities operations with a focus on hospitality, service quality, and continuous improvement
Strong event operations skills with the ability to plan, coordinate, and execute multiple concurrent programs
Proven financial acumen: budgeting, vendor negotiation, contract oversight, and cost optimization
Excellent communication and stakeholder management skills: able to influence, align, and collaborate across teams
Operational rigor and attention to detail: you proactively manage processes, inventory, and workflows to keep the office running smoothly
Perks
Equity stake
Unlimited PTO
Up to 16 weeks of fully‑paid family leave
401(k) matching program
Student loan support resources
Health, vision, dental, and life insurance
Up to $25k towards family building and reproductive health services
Gender‑affirming care support program
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$120 per month to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music
Salary range: $100,000 – $126,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
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Our Manager, Workplace Experience owns the day‑to‑day experience of SeatGeek’s NYC HQ, overseeing facilities, amenities, and the overall environment to ensure it’s conducive to productivity and employee well‑being.
You will lead in‑person event logistics, support consistency across all US office locations, steward budgets and vendor contracts, and champion employee engagement initiatives. You’ll report into our Director, People Strategy & Employee Experience. If you’re enthusiastic about joining a fast‑paced tech company, passionate about growing your career within a broader Employee Experience function, and inspired to help curate a workplace that is a true hybrid destination, read on.
What You’ll Do
Own NYC HQ facilities operations, amenities, and workplace services to deliver a high‑quality in‑office experience; proactively identify improvements and resolve issues quickly
Manage and develop the Receptionist role: schedule coverage, set SOPs, coach performance, and ensure front‑of‑house operations meet SeatGeek standards
Lead end‑to‑end onsite event logistics (space planning, setup/breakdown, catering, AV/equipment, supplies) in partnership with cross‑functional stakeholders
Plan and support company events, coordinating logistics and vendor management, ensuring alignment with company culture and objectives
Establish and maintain standards across all US office locations, ensuring consistent policies, vendor quality, hospitality, and workspace experience
Manage budgets, vendor relationships, and contracts for office operations and events; track spend, optimize costs, and align with financial objectives
Design, market, and execute employee engagement initiatives that strengthen culture and connection, with inclusive options for remote employees when possible
What You Have
5+ years of work experience with a minimum of 3 years of experience running workplace or facilities operations with a focus on hospitality, service quality, and continuous improvement
Strong event operations skills with the ability to plan, coordinate, and execute multiple concurrent programs
Proven financial acumen: budgeting, vendor negotiation, contract oversight, and cost optimization
Excellent communication and stakeholder management skills: able to influence, align, and collaborate across teams
Operational rigor and attention to detail: you proactively manage processes, inventory, and workflows to keep the office running smoothly
Perks
Equity stake
Unlimited PTO
Up to 16 weeks of fully‑paid family leave
401(k) matching program
Student loan support resources
Health, vision, dental, and life insurance
Up to $25k towards family building and reproductive health services
Gender‑affirming care support program
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$120 per month to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music
Salary range: $100,000 – $126,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
#J-18808-Ljbffr