HashRoot
SAP S/4HANA Service Management Consultant
Job Title: SAP S/4HANA Service Management Consultant
Experience: 8+ Years
Location: LATAM (Remote) or On-site (Mason, OH, USA)
Contract Duration: Short Term (6 Months)
Work Time: US Timings
Overview The SAP S/4HANA Service Management Consultant will be responsible for implementing and optimizing Service Management (SM) processes in SAP S/4HANA environments. The consultant will collaborate with business stakeholders to translate operational needs into technical solutions, ensure integration with related modules, and provide support throughout the project lifecycle—including configuration, testing, deployment, and training.
Experience Range
6–10 years of overall SAP experience, with at least 4–6 years in SAP S/4HANA Service Management (SM)
Minimum 2–3 full lifecycle S/4HANA SM implementations
Key Responsibilities
Implement, configure, and support SAP S/4HANA Service Management processes
Customize and enhance Service Management modules such as Service Orders, Service Contracts, Service Billing, and Resource Planning
Collaborate with business users to gather requirements, define solutions, and manage configurations
Integrate SM with related modules including SD, MM, FI, and CS
Manage defect resolution, system enhancements, and performance improvements
Conduct unit, integration, and user acceptance testing (UAT)
Deliver end-user training and prepare functional documentation
Ensure solution compliance with business and technical standards
Requirements
Proven experience with SAP S/4HANA Service Management (SM) module
Minimum 2–3 end-to-end implementations in S/4HANA SM
Strong understanding of Service Orders, Service Contracts, Billing, and Customer Interaction processes
Exposure to integration with SD, MM, FI, and CS modules
Excellent analytical, problem-solving, and communication skills
Ability to interact directly with clients and lead functional discussions
#J-18808-Ljbffr
Experience: 8+ Years
Location: LATAM (Remote) or On-site (Mason, OH, USA)
Contract Duration: Short Term (6 Months)
Work Time: US Timings
Overview The SAP S/4HANA Service Management Consultant will be responsible for implementing and optimizing Service Management (SM) processes in SAP S/4HANA environments. The consultant will collaborate with business stakeholders to translate operational needs into technical solutions, ensure integration with related modules, and provide support throughout the project lifecycle—including configuration, testing, deployment, and training.
Experience Range
6–10 years of overall SAP experience, with at least 4–6 years in SAP S/4HANA Service Management (SM)
Minimum 2–3 full lifecycle S/4HANA SM implementations
Key Responsibilities
Implement, configure, and support SAP S/4HANA Service Management processes
Customize and enhance Service Management modules such as Service Orders, Service Contracts, Service Billing, and Resource Planning
Collaborate with business users to gather requirements, define solutions, and manage configurations
Integrate SM with related modules including SD, MM, FI, and CS
Manage defect resolution, system enhancements, and performance improvements
Conduct unit, integration, and user acceptance testing (UAT)
Deliver end-user training and prepare functional documentation
Ensure solution compliance with business and technical standards
Requirements
Proven experience with SAP S/4HANA Service Management (SM) module
Minimum 2–3 end-to-end implementations in S/4HANA SM
Strong understanding of Service Orders, Service Contracts, Billing, and Customer Interaction processes
Exposure to integration with SD, MM, FI, and CS modules
Excellent analytical, problem-solving, and communication skills
Ability to interact directly with clients and lead functional discussions
#J-18808-Ljbffr