Warby Parker
Licensed Optical Assistant Manager - City Point
Brooklyn, NY
New Store Opening Job Status:
Full-Time
Warby Parker is on the lookout for a highly skilled Licensed Optical Manager to join our growing in-house Optical team. In this role, you’ll use your professional skill set and product expertise to create incredible experiences for customers. Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll leave them excited and confident about our glasses. Acting as both a coach and team player, you’ll lead your store’s Opticians and jump in to consult customers as needed. Our ideal candidate is a lifelong learner who’s able to embrace challenges, foster an encouraging work environment, and help Warby Parker grow.
What you’ll do Optical duties
Work directly with customers to help meet all of their eyewear needs
Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Use your expertise to explain prescription terminology and product offerings to customers
Leadership responsibilities
Report to the Store Leader, working together to anticipate staffing needs and oversee Optician Apprentice Program participants
Manage a team of Opticians by giving and receiving feedback, holding ongoing development conversations, and leading by example on the floor
Uphold exceptional service standards when working with customers and implement retail experience programs that increase their loyalty and engagement
Stay up to date with HR policies and procedures to promote a productive, safe culture in the store and leverage company resources to increase employees’ engagement and job satisfaction
Support general store systems, inventory databases, and business operations
Who you are
A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) who’s been in a management position for 2+ years
A strong leader and mentor who exhibits model behavior, drives optical metrics, and adheres to strict optical standards
Able to operate with a high sense of professionalism and open-mindedness when making decisions on behalf of the team
Passionate about the eyewear and retail industries
A clear and effective communicator—you can break down technical terms for customers to easily understand
Dedicated to going above-and-beyond to make customers (and your teammates!) happy
Detail-oriented, organized, and capable of prioritizing tasks and responsibilities for yourself and your team in a fast-paced, ever-changing work environment
Someone who takes your work very seriously, but not yourself
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees:
Health, vision, and dental insurance
Life and AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Optical Education Reimbursement
And more (just ask!)
Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.
Pay Range
$28.50 - $41 USD
Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
About Us Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We are dedicated to reimagining how a company and industry can operate, scaling while doing good in the world without charging a premium for it. Since 2010 we have pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests. We’re available online, in stores, or in your home to make exceptional vision care simple and accessible. For every pair sold, a pair is distributed to someone in need through our Buy a Pair, Give a Pair program.
Apply for this job * indicated fields
#J-18808-Ljbffr
New Store Opening Job Status:
Full-Time
Warby Parker is on the lookout for a highly skilled Licensed Optical Manager to join our growing in-house Optical team. In this role, you’ll use your professional skill set and product expertise to create incredible experiences for customers. Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll leave them excited and confident about our glasses. Acting as both a coach and team player, you’ll lead your store’s Opticians and jump in to consult customers as needed. Our ideal candidate is a lifelong learner who’s able to embrace challenges, foster an encouraging work environment, and help Warby Parker grow.
What you’ll do Optical duties
Work directly with customers to help meet all of their eyewear needs
Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Use your expertise to explain prescription terminology and product offerings to customers
Leadership responsibilities
Report to the Store Leader, working together to anticipate staffing needs and oversee Optician Apprentice Program participants
Manage a team of Opticians by giving and receiving feedback, holding ongoing development conversations, and leading by example on the floor
Uphold exceptional service standards when working with customers and implement retail experience programs that increase their loyalty and engagement
Stay up to date with HR policies and procedures to promote a productive, safe culture in the store and leverage company resources to increase employees’ engagement and job satisfaction
Support general store systems, inventory databases, and business operations
Who you are
A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) who’s been in a management position for 2+ years
A strong leader and mentor who exhibits model behavior, drives optical metrics, and adheres to strict optical standards
Able to operate with a high sense of professionalism and open-mindedness when making decisions on behalf of the team
Passionate about the eyewear and retail industries
A clear and effective communicator—you can break down technical terms for customers to easily understand
Dedicated to going above-and-beyond to make customers (and your teammates!) happy
Detail-oriented, organized, and capable of prioritizing tasks and responsibilities for yourself and your team in a fast-paced, ever-changing work environment
Someone who takes your work very seriously, but not yourself
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees:
Health, vision, and dental insurance
Life and AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Optical Education Reimbursement
And more (just ask!)
Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.
Pay Range
$28.50 - $41 USD
Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
About Us Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We are dedicated to reimagining how a company and industry can operate, scaling while doing good in the world without charging a premium for it. Since 2010 we have pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests. We’re available online, in stores, or in your home to make exceptional vision care simple and accessible. For every pair sold, a pair is distributed to someone in need through our Buy a Pair, Give a Pair program.
Apply for this job * indicated fields
#J-18808-Ljbffr