Wayfair
Senior Business Analyst, Global Financing
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Senior Business Analyst, Global Financing
role at
Wayfair .
Base Pay Range $104,000.00/yr - $118,000.00/yr
Boston, MA | Office-Based (Mon–Thurs, Fri‑WFH)
Full‑Time
Benefits Wayfair Employee Discount, Private Medical Care, Dental Care, Gym Membership Reimbursement, Tuition Reimbursement, 25 Days Starting Holiday + Bank Holidays (with tenure increases), Pension, Cycle to Work scheme, and more.
The Team & The Role The Fintech & Loyalty (F&L) organization builds and manages the foundational systems, financial products, and fraud detection and prevention services that provide customers with a secure, seamless, and rewarding payment experience. F&L partners with 30+ organizations worldwide to provide a robust selection of gifting, paying, and financing options, to securely process $12B+ in annual transaction volume, and to detect, prevent, and mitigate fraud. This role is responsible for supporting the profitable growth and optimization of Wayfair’s global suite of consumer financing offerings. This includes analyzing program performance, identifying opportunities for improvement, and supporting the execution of strategic initiatives.
What You’ll Do
Conduct in-depth analysis of consumer financing program performance, including key metrics, customer behavior, and profitability drivers.
Develop and maintain dashboards, reports, and other data visualizations to track program health, identify key insights, and communicate findings to stakeholders.
Proactively identify opportunities to improve program economics, customer experience, and operational efficiency through data analysis and market research.
Collaborate closely with Product, Engineering, Analytics, Marketing, Operations, Legal, and Finance teams to provide data‑driven insights and support the execution of strategic initiatives.
Research and analyze competitive financing offerings and industry trends to inform program strategy and identify best practices.
Support the continuous improvement of operating models and operational efficiency within the financing program.
Conduct ad‑hoc analyses to support specific business questions and initiatives as needed.
Manage day‑to‑day operations with 6+ financing partners globally, in addition to developing relationships with prospective partners.
Maintain clear and concise documentation of analyses, methodologies, and key findings.
Effectively communicate complex data insights and recommendations to both technical and non‑technical audiences.
What You’ll Bring
Bachelor’s degree in a quantitative field and/or qualified by experience.
Experience in financial services and/or consumer financing (buy‑now‑pay‑later, lending, credit, etc.) is a plus.
Advanced experience with Microsoft Excel or Google Sheets, SQL or GBQ, and data visualization tools such as Google Data Studio, Looker, Tableau, or PowerBI.
Team‑first attitude with enthusiasm for cross‑functional collaboration.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
Equal Opportunity Wayfair is committed to equal opportunities for all individuals, including individuals with disabilities. We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.
For more information about applying for a career at Wayfair, visit our FAQ page here.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry‑leading technology and creative problem‑solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find amazing career opportunities knocking.
Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
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Senior Business Analyst, Global Financing
role at
Wayfair .
Base Pay Range $104,000.00/yr - $118,000.00/yr
Boston, MA | Office-Based (Mon–Thurs, Fri‑WFH)
Full‑Time
Benefits Wayfair Employee Discount, Private Medical Care, Dental Care, Gym Membership Reimbursement, Tuition Reimbursement, 25 Days Starting Holiday + Bank Holidays (with tenure increases), Pension, Cycle to Work scheme, and more.
The Team & The Role The Fintech & Loyalty (F&L) organization builds and manages the foundational systems, financial products, and fraud detection and prevention services that provide customers with a secure, seamless, and rewarding payment experience. F&L partners with 30+ organizations worldwide to provide a robust selection of gifting, paying, and financing options, to securely process $12B+ in annual transaction volume, and to detect, prevent, and mitigate fraud. This role is responsible for supporting the profitable growth and optimization of Wayfair’s global suite of consumer financing offerings. This includes analyzing program performance, identifying opportunities for improvement, and supporting the execution of strategic initiatives.
What You’ll Do
Conduct in-depth analysis of consumer financing program performance, including key metrics, customer behavior, and profitability drivers.
Develop and maintain dashboards, reports, and other data visualizations to track program health, identify key insights, and communicate findings to stakeholders.
Proactively identify opportunities to improve program economics, customer experience, and operational efficiency through data analysis and market research.
Collaborate closely with Product, Engineering, Analytics, Marketing, Operations, Legal, and Finance teams to provide data‑driven insights and support the execution of strategic initiatives.
Research and analyze competitive financing offerings and industry trends to inform program strategy and identify best practices.
Support the continuous improvement of operating models and operational efficiency within the financing program.
Conduct ad‑hoc analyses to support specific business questions and initiatives as needed.
Manage day‑to‑day operations with 6+ financing partners globally, in addition to developing relationships with prospective partners.
Maintain clear and concise documentation of analyses, methodologies, and key findings.
Effectively communicate complex data insights and recommendations to both technical and non‑technical audiences.
What You’ll Bring
Bachelor’s degree in a quantitative field and/or qualified by experience.
Experience in financial services and/or consumer financing (buy‑now‑pay‑later, lending, credit, etc.) is a plus.
Advanced experience with Microsoft Excel or Google Sheets, SQL or GBQ, and data visualization tools such as Google Data Studio, Looker, Tableau, or PowerBI.
Team‑first attitude with enthusiasm for cross‑functional collaboration.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
Equal Opportunity Wayfair is committed to equal opportunities for all individuals, including individuals with disabilities. We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.
For more information about applying for a career at Wayfair, visit our FAQ page here.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry‑leading technology and creative problem‑solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find amazing career opportunities knocking.
Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
#J-18808-Ljbffr