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Amazon Web Services (AWS)

Sales Operations Lead, AWS Solutions, Just Walk Out

Amazon Web Services (AWS), Seattle, Washington, us, 98127

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Sales Operations Lead, AWS Solutions, Just Walk Out 2 days ago Be among the first 25 applicants

Description

We are seeking an experienced Sales Operations Lead to join the AWS Applied AI Solutions organization supporting Just Walk Out. The role will partner closely with the Just Walk Out GTM leadership team to provide data informed insights to help guide the business. This role will manage the end-to-end Salesforce ecosystem, including enhancement prioritization and cross-functional integration with other business systems. Responsibilities include annual planning, XBR prep, goal and KPI creation tracking.

Key Responsibilities

Own end-to-end management of Salesforce instance

Lead and direct contract employees in executing platform changes

Ensure platform stability, security, and compliance

Develop and maintain documentation for processes and configurations

Identify and execute data synchronization between Salesforce and other Amazon systems

Partner with business stakeholders to capture and document requirements

Evaluate and prioritize change requests based on business impact

Create and maintain project roadmaps

Manage resource allocation and timelines

Present weekly business reviews to leadership, including reporting on performance to goals

Develop and deliver pipeline analysis and forecasting

Identify and communicate potential risks and mitigation strategies

Create data-driven narratives to support decision-making

Manage and mentor contract employees

Establish KPIs and performance metrics

Drive continuous improvement initiatives

Foster collaboration between technical and business teams

Qualifications

Bachelor's degree or equivalent

Experience developing and implementing systems/tools for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Experience using Salesforce (or other CRM tool) or BI tools

Experience presenting to senior leadership

About the Team The Go-to-Market team is responsible for all customer-facing aspects involved in selling the Just Walk Out service to customers. The team is highly coordinated with marketers, sellers, customer success managers, business developers, and solutions architects. We love to delight customers, and our north star is delighting as many of them as possible.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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