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Wipro

Techno Functional Consultant L1

Wipro, Jersey City, New Jersey, United States, 07390

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Role Overview

The

Techno Functional Consultant L1

at

Wipro

bridges technology and business to deliver client solutions. Responsibilities

Lead end‑to‑end processes from business requirements to production deployment for new business implementation projects. Assess feasibility of change requests and provide optimal solutions with clear timelines. Support solutioning teams through architectural design, coding, testing, and implementation. Translate functional and technical designs into ERP solutions, including customization, extension, modification, and integration. Write code following development standards and implementation methodology. Provide product support and maintenance, resolving day‑to‑day technical queries. Create and deploy automation tools to optimize and increase process efficiency. Act as a liaison between technical and functional requirements, advising internal teams and clients. Support on‑site manager with change details and off‑site support. Skill Development

Clear internal exams and certifications for skill upgrade. Attend trainings, seminars, and publish papers or articles on the intranet. Performance Parameters

Customer project contribution: quality, SLA, ETA, ticket resolution, change requests, customer escalation, CSAT. Process automation: steps reduction, ticket count reduction. Skill upgradation: training & certification count, paper & article publication quarterly. Experience & Compensation

Experience: 5‑8 years. Expected compensation ranges from $60,000 to $135,000, varying by location and qualifications. Benefits include medical, dental, disability, paid time off, and other leave options. EEO Statement

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

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