CYVL
Overview
Cyvl is a Boston‑based tech startup revolutionizing how civil engineering firms and governments map and manage transportation infrastructure. Our hardware and software solutions leverage 3D mapping sensors on customer vehicles, and AI‑powered cloud pipelines turn LiDAR, imagery, and GPS data into actionable geospatial insights that save cities and engineering firms time, money, and resources.
Responsibilities
Design and implement scalable business workflows (e.g., hiring pipeline, customer onboarding, data delivery tracking, field deployment checklists).
Own our HubSpot CRM workflows – build automations that connect sales, onboarding, and customer success.
Integrate internal tools (HubSpot, Notion, Google Sheets, Slack, Airtable, etc.) into a centralized business intelligence dashboard.
Use automation platforms (Zapier, Make, scripting, etc.) to reduce manual overhead and increase process reliability.
Monitor and optimize system performance, identifying bottlenecks and proposing improvements.
Design and manage the company’s internal knowledge structure (e.g., Notion, Confluence, Drive).
Develop and enforce standardized documentation practices across departments.
Organize and maintain SOPs, training guides, process docs, and internal playbooks.
Act as the documentation point person for cross‑functional teams.
Define operational KPIs and establish the policies for measuring and tracking team output.
Collaborate with other teams to track work in progress, delivery health, and cross‑departmental handoffs.
Pilot new tooling and workflows with AI or low‑code platforms to improve scale and repeatability.
Experience managing internal dashboards or company‑wide KPIs.
Exposure to sales funnels, customer lifecycle tracking, or SaaS delivery workflows.
Comfortable experimenting with AI tools to automate repetitive workflows.
Qualifications
5–10 years experience in business operations, revenue ops, or systems roles in a startup or high‑growth company.
Strong process design instincts – able to map workflows and improve them with systems thinking.
Strong experience with HubSpot (CRM workflows, automation, deal management, reporting).
Familiar with automation tools (Zapier, Make, scripts) and collaborative ops stacks (Notion, Sheets, Airtable, Slack).
Exceptional organizational skills and attention to detail.
Comfortable working cross‑functionally with technical and non‑technical teams.
Strong communication and documentation skills.
Proactive and self‑directed; you love building from scratch.
Nice to Have
Experience managing internal dashboards or company‑wide KPIs.
Exposure to sales funnels, customer lifecycle tracking, or SaaS delivery workflows.
Experience in a hardware/software company or other cross‑functional environments.
Comfortable experimenting with AI tools to automate repetitive workflows.
What We Offer
Competitive salary and equity package.
Comprehensive health, dental, and vision insurance.
Opportunities to grow into a leadership role as the company scales.
A collaborative, fast‑paced environment where your impact is immediate.
A team committed to building great tech—and a great culture.
Salary Range $100,000 - $150,000
EEO Statement At Cyvl, we welcome and celebrate diversity in all its forms. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic. Your unique perspective is valued here.
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Responsibilities
Design and implement scalable business workflows (e.g., hiring pipeline, customer onboarding, data delivery tracking, field deployment checklists).
Own our HubSpot CRM workflows – build automations that connect sales, onboarding, and customer success.
Integrate internal tools (HubSpot, Notion, Google Sheets, Slack, Airtable, etc.) into a centralized business intelligence dashboard.
Use automation platforms (Zapier, Make, scripting, etc.) to reduce manual overhead and increase process reliability.
Monitor and optimize system performance, identifying bottlenecks and proposing improvements.
Design and manage the company’s internal knowledge structure (e.g., Notion, Confluence, Drive).
Develop and enforce standardized documentation practices across departments.
Organize and maintain SOPs, training guides, process docs, and internal playbooks.
Act as the documentation point person for cross‑functional teams.
Define operational KPIs and establish the policies for measuring and tracking team output.
Collaborate with other teams to track work in progress, delivery health, and cross‑departmental handoffs.
Pilot new tooling and workflows with AI or low‑code platforms to improve scale and repeatability.
Experience managing internal dashboards or company‑wide KPIs.
Exposure to sales funnels, customer lifecycle tracking, or SaaS delivery workflows.
Comfortable experimenting with AI tools to automate repetitive workflows.
Qualifications
5–10 years experience in business operations, revenue ops, or systems roles in a startup or high‑growth company.
Strong process design instincts – able to map workflows and improve them with systems thinking.
Strong experience with HubSpot (CRM workflows, automation, deal management, reporting).
Familiar with automation tools (Zapier, Make, scripts) and collaborative ops stacks (Notion, Sheets, Airtable, Slack).
Exceptional organizational skills and attention to detail.
Comfortable working cross‑functionally with technical and non‑technical teams.
Strong communication and documentation skills.
Proactive and self‑directed; you love building from scratch.
Nice to Have
Experience managing internal dashboards or company‑wide KPIs.
Exposure to sales funnels, customer lifecycle tracking, or SaaS delivery workflows.
Experience in a hardware/software company or other cross‑functional environments.
Comfortable experimenting with AI tools to automate repetitive workflows.
What We Offer
Competitive salary and equity package.
Comprehensive health, dental, and vision insurance.
Opportunities to grow into a leadership role as the company scales.
A collaborative, fast‑paced environment where your impact is immediate.
A team committed to building great tech—and a great culture.
Salary Range $100,000 - $150,000
EEO Statement At Cyvl, we welcome and celebrate diversity in all its forms. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic. Your unique perspective is valued here.
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