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Fortiuscap

Restaurant Supervisor

Fortiuscap, Vail, Colorado, United States, 81657

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The Sonnenalp is looking for a Full-Time Year-Round Supervisor.

Wage $20.00 – $24.00 /hour, plus tips (avg $6-$7 additional per hour)

Application Deadline Hiring will occur on a rolling basis. Applications will be accepted until November 15th or until the positions are filled.

Primary Purpose of Position The Supervisor oversees front of the house operations in the restaurant during service. They will ensure consistent, superior service and food, stepping into all positions in the restaurant as necessary. They are responsible and have the authority to take care of immediate guest and staff issues. The Supervisor will comply with, and enforce all hotel/restaurant policies and procedures.

Essential Duties and Responsibilities

Prioritize and organize all phone messages regarding reservations

Supervise staff to make sure they are properly prepared for an upcoming shift and provide them with the tools they need to perform well; menu terminology, 86 list, special group needs, etc.

Supervise staff during a shift to ensure greatest guest satisfaction; points of service, attention to detail, etc.

Work with kitchen staff to make sure food is being prepared in an organized and timely manner

Check with customers during their meal to see if they are happy with their dining experience

Help control food and alcohol costs by coding invoices, charting ongoing costs, and checking prices

Keep staff educated and tested on menus and LHW standards

Help keep restaurant properly stocked by placing orders for coffee and tea and letting the appropriate managers know if we have shortages of products such as wine, beer, liquor and food

Handle inventory matters monthly, get to accounting in a timely manner Manage bar ordering (liquor, beer, soft beverages, and coffee)

Education/Experience

Degree in Hospitality or Restaurant Management preferred

TIPS certification helpful

Excellent customer service and problem solving skills

Strong wine and liquor knowledge

Strong computer skills required

Strong organizational skills required

Experience with Squirrel POS and Open Table preferred

Essential Physical Requirements

Required to work evenings, holidays and weekends, sometimes in excess of 40 hours per week

Job requires standing or walking for the full duration of the shift.

Benefits:

Medical, Dental, Vision Insurance

Resort Discounts

Holiday Pay, Paid Time Off and Sick Pay

401(k) Retirement Plan & Roth 401(k)

Voluntary Life Insurance

Short Term & Long Term Disability

Employee Assistance Program

Parking Credit or Discounted Bus Passes

Employee Shift Meal

Paid Community Service

Employee Conduct It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests and vendors.

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