Phlebotomy Supervisor – Labcorp
Lead a team of phlebotomists and directly impact the patient experience. Manage all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to inspire and develop others.
Work Schedule: Monday – Friday 8am-5pm, additional days/hours may be required.
Work Location: Wichita, KS.
Benefits: Comprehensive medical, dental, vision, life, STD/LTD, 401(k), PTO/FTO, tuition reimbursement, and employee stock purchase plan for employees scheduled 20+ hours weekly. 401(k) plan only for 10-hour employees.
Job Responsibilities
- Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physicians' offices.
- Manage patient flow, wait times, and inventory levels and information logs.
- Monitor monthly productivity and report any deviations as necessary.
- Coordinate phlebotomists' schedules through resourceful and creative thinking.
- Perform operational duties such as payroll, monthly schedules and performance appraisals.
- Partner with Human Resources regarding employee relations issues and disciplinary actions.
- Hire and train phlebotomists to fill any open positions.
- Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management.
- Provide exceptional customer service to all patients and clients.
- Assist in the set‑up of new Patient Service Centers or Client Offices.
- Provide resolution of any patient or client issues.
- Perform, collect and prepare specimens when needed.
- Travel to additional sites as necessary.
Job Requirements
- High school diploma or equivalent.
- Prior experience in a leadership position.
- Phlebotomy certification from an accredited agency is preferred.
- Previous experience as a phlebotomist is highly preferred.
- Must be at least 21 years old and have a valid driver’s license and good driving record.
- Proven track record in providing exceptional customer service.
- Strong communication skills; both written and verbal.
- Ability to work independently or in a team environment.
- Comfortable working under minimal supervision.
- Reliable transportation required.
- Flexibility to work overtime as needed.
- Able to pass a standardized color blindness test.
Labcorp is an Equal Opportunity Employer.
We encourage all to apply. If you need accommodations, visit our accessibility site.
Labcorp Is Proud To Be An Equal Opportunity Employer
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.