Receptionist Job at Singing River Health System in Biloxi
Singing River Health System, Biloxi, MS, United States, 39531
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Position Overview
The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. The Receptionist helps to facilitate patient care by carrying out the responsibilities in a professional, efficient, and accurate manner.
Education
High school graduate or equivalent required.
License
N/A
Certifications
Must have de‑escalation training completed by the end of orientation (90 days); must have an appropriate level of de‑escalation training.
Experience
Experience working in a clerical or secretarial role in a healthcare‑related setting preferred.
Reports To
Practice Administrator
Physical Demands
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves repetitive motions: substantial movements of the wrists, hands, or fingers while operating standard office equipment such as computer keyboard. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands
Must demonstrate keen mental faculties, assessment and decision‑making abilities. Must demonstrate superior communication, speaking, and enunciation skills. Must have emotional stability, ability to work under pressure and meet deadlines. Attention to detail and the ability to multi‑task in complex situations is required.
Special Demands
Must possess superior customer service skills, proficient knowledge of computer use, and ability to apply clinical judgment to a patient population of all ages.
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Administrative