Human Resources Coordinator Job at MDVIP in Boca Raton

Human Resources Coordinator

Location: Boca Raton, FL (Corporate Office) – onsite.

Company: MDVIP – national leader in personalized healthcare, more than 425,000 members, over 1,400 physicians.

Position Summary: Human Resources Coordinator based out of our corporate office in Boca Raton, FL, reporting to the Chief Human Resources Officer. Provide administrative and operational support to the HR team, accurate data entry, timely response to tier 1 HR requests, and maintain high standard of customer service for employees.

Responsibilities

• Serve as the first point of contact for employee HR inquiries (e.g., benefits, payroll, leave, policies), ensuring professional and timely responses.
• Accurately enter and maintain employee information, job changes, benefits enrollments, and other transactions in the HRIS.
• Monitor the HR inbox and ticketing system; escalation of complex or sensitive issues to Tier 2/HR Manager.
• Assist with generating HR reports, reconciling HRIS data against payroll and benefits provider reports, and identifying discrepancies.
• Maintain personnel files, ensure documentation accuracy, and support compliance with company policies and employment laws.
• Identify opportunities to streamline administrative processes for greater efficiency and employee experience.
• Respond to Tier 1 requests within established service‑level standards (e.g., 24‑48 hours).
• Maintain high data accuracy in HRIS and reporting.
• Demonstrate professionalism, empathy, and clear communication in employee interactions.
• Ensure documentation and data integrity meet audit and legal requirements.

Qualifications

• High School Diploma.
• One (1) year of HR, administrative, or customer service experience.
• Proficiency in Microsoft Excel for basic reporting and reconciliation.
• Bachelor’s Degree (preferred).
• Experience in Human Resources (minimum 1 year).
• Strong written and verbal communication skills with a customer service mindset.
• Excellent organizational skills; ability to manage multiple requests with urgency.
• High data accuracy and meticulous attention to detail.

Benefits

• Be part of a mission‑driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast‑paced environment.
• Competitive compensation base salary with performance incentives.
• Comprehensive benefits including health, dental, vision insurance, and retirement plans.
• Professional development access to ongoing training and leadership development programs.
• Positive work environment consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.

Equal Employment Opportunity

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.

Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary based on job‑related knowledge, skills, education, and experience. Hired applicants may be offered annual incentive compensation programs, subject to applicable eligibility requirements. The company offers medical, prescription drug, dental, vision coverage; flexible spending accounts; health savings accounts; dependent care flexible spending accounts; supplemental life insurance; accidental death and dismemberment; disability income protection; employee assistance program; 401(k) retirement program; vacation; paid holidays; paid sick; family and medical leave as required by law.