Harris Computer
Overview
2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Cayenta is seeking a forward-thinking AI Engineer to join our R&D team and bring practical Artificial Intelligence capabilities to our Enterprise Resource Planning (ERP) and Customer Information System (CIS) platforms. This role focuses on leveraging existing AI tools, frameworks, and orchestration platforms—not building foundational AI models from scratch. You’ll apply AI technologies like LangChain, Langflow, Azure AI Studio, Hugging Face, and OpenAI APIs, as well as orchestration protocols like A2A or MCP, to deliver real features such as AI-powered customer service agents, ERP copilots, and semantic document search tools. You’ll work collaboratively across teams to experiment, prototype, and deliver production-ready AI functionality that improves user experiences and business outcomes. The AI Engineer reports to the Director of Research & Development, with a preference for candidates based in Canada. Remote role welcomes candidates anywhere in Canada and the US.
Up to 25% of travel is required within North America. A valid passport/visa is necessary for travel. Salary: 100-140K CAD Responsibilities
Develop AI-augmented functionality embedded in Cayenta’s ERP and CIS applications to support user efficiency and intelligent automation. Design and build intelligent CSR-facing agents, RAG-enabled copilots, and context-aware assistants for operations and customer service teams. Utilize AI orchestration tools like LangChain, Langflow, and cloud-based AI platforms (e.g., Azure OpenAI, OpenAI, Hugging Face) to quickly prototype and refine solutions. Integrate AI solutions into our Go/.Net/C#/React/Python based architecture, working closely with frontend/backend developers to ensure seamless user experiences. Implement semantic search, prompt engineering, vector-based retrieval, and agent chaining using modern LLM techniques. Process unstructured content (e.g., PDFs, emails, knowledge bases) to enable intelligent AI interactions within enterprise workflows. Iterate rapidly on prototypes using internal feedback, balancing feasibility, performance, and value. Ensure all AI solutions align with Cayenta’s data governance, security, and responsible AI practices. Qualifications
2–5 years of relevant experience in software development, AI tooling, or AI feature integration. Bachelor’s degree in Computer Science, Software Engineering, Data Science, or a related field. Strong working knowledge of AI application development using platforms such as LangChain, Langflow, OpenAI APIs, Azure AI Studio, Hugging Face, or similar GenAI tools. Solid grasp of key AI/LLM concepts, including Retrieval-Augmented Generation, prompt engineering, semantic search and vector embeddings, and agent orchestration and task chaining. Proficiency with Python or other backend frameworks, and experience integrating APIs or services into enterprise systems. Familiarity with low-code/no-code AI platforms and comfort working across different layers of an AI stack. Ability to work collaboratively in cross-functional teams and clearly communicate complex technical ideas. Preferred Qualifications
Direct experience building AI copilots, customer service bots, or knowledge-based assistants. Familiarity with multi-agent systems, MCP, or A2A orchestration protocols. Understanding of enterprise software (ERP, CIS, CRM) and how AI features can enhance them. Prior work using vector databases (e.g., Pinecone, Weaviate, Chroma) and LLM memory strategies. Experience running AI prototypes in production environments, including monitoring and iteration. Participation in AI communities, hackathons, open-source contributions, or published AI prototypes. Benefits
3 weeks' vacation and 5 personal days Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more! About the Organization
Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”), Harris focuses on utility, local government, school districts, public safety, and healthcare software verticals. The Cayenta business unit, founded in 1983, is the North American leader in technology for medium to large utility clients, providing innovative end-to-end CIS and ERP solutions engineered for agility and operational success.
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2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Cayenta is seeking a forward-thinking AI Engineer to join our R&D team and bring practical Artificial Intelligence capabilities to our Enterprise Resource Planning (ERP) and Customer Information System (CIS) platforms. This role focuses on leveraging existing AI tools, frameworks, and orchestration platforms—not building foundational AI models from scratch. You’ll apply AI technologies like LangChain, Langflow, Azure AI Studio, Hugging Face, and OpenAI APIs, as well as orchestration protocols like A2A or MCP, to deliver real features such as AI-powered customer service agents, ERP copilots, and semantic document search tools. You’ll work collaboratively across teams to experiment, prototype, and deliver production-ready AI functionality that improves user experiences and business outcomes. The AI Engineer reports to the Director of Research & Development, with a preference for candidates based in Canada. Remote role welcomes candidates anywhere in Canada and the US.
Up to 25% of travel is required within North America. A valid passport/visa is necessary for travel. Salary: 100-140K CAD Responsibilities
Develop AI-augmented functionality embedded in Cayenta’s ERP and CIS applications to support user efficiency and intelligent automation. Design and build intelligent CSR-facing agents, RAG-enabled copilots, and context-aware assistants for operations and customer service teams. Utilize AI orchestration tools like LangChain, Langflow, and cloud-based AI platforms (e.g., Azure OpenAI, OpenAI, Hugging Face) to quickly prototype and refine solutions. Integrate AI solutions into our Go/.Net/C#/React/Python based architecture, working closely with frontend/backend developers to ensure seamless user experiences. Implement semantic search, prompt engineering, vector-based retrieval, and agent chaining using modern LLM techniques. Process unstructured content (e.g., PDFs, emails, knowledge bases) to enable intelligent AI interactions within enterprise workflows. Iterate rapidly on prototypes using internal feedback, balancing feasibility, performance, and value. Ensure all AI solutions align with Cayenta’s data governance, security, and responsible AI practices. Qualifications
2–5 years of relevant experience in software development, AI tooling, or AI feature integration. Bachelor’s degree in Computer Science, Software Engineering, Data Science, or a related field. Strong working knowledge of AI application development using platforms such as LangChain, Langflow, OpenAI APIs, Azure AI Studio, Hugging Face, or similar GenAI tools. Solid grasp of key AI/LLM concepts, including Retrieval-Augmented Generation, prompt engineering, semantic search and vector embeddings, and agent orchestration and task chaining. Proficiency with Python or other backend frameworks, and experience integrating APIs or services into enterprise systems. Familiarity with low-code/no-code AI platforms and comfort working across different layers of an AI stack. Ability to work collaboratively in cross-functional teams and clearly communicate complex technical ideas. Preferred Qualifications
Direct experience building AI copilots, customer service bots, or knowledge-based assistants. Familiarity with multi-agent systems, MCP, or A2A orchestration protocols. Understanding of enterprise software (ERP, CIS, CRM) and how AI features can enhance them. Prior work using vector databases (e.g., Pinecone, Weaviate, Chroma) and LLM memory strategies. Experience running AI prototypes in production environments, including monitoring and iteration. Participation in AI communities, hackathons, open-source contributions, or published AI prototypes. Benefits
3 weeks' vacation and 5 personal days Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more! About the Organization
Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”), Harris focuses on utility, local government, school districts, public safety, and healthcare software verticals. The Cayenta business unit, founded in 1983, is the North American leader in technology for medium to large utility clients, providing innovative end-to-end CIS and ERP solutions engineered for agility and operational success.
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