Penn State University
Clinical Research Business System Analyst
Penn State University, Hershey, Pennsylvania, United States, 17033
Clinical Research Business System Analyst
2 weeks ago Be among the first 25 applicants
APPLICATION INSTRUCTIONS: The following instructions apply to internal, student, and external applicants.
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student)
please login to Workday to complete the internal application process.
CURRENT PENN STATE STUDENT (not previously employed at the university)
please login to Workday to complete the student application process.
IF YOU ARE NOT A CURRENT EMPLOYEE OR STUDENT
please click “Apply” and complete the external application process.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The Clinical Trials Office at the Penn State College of Medicine in Hershey, PA is seeking a Clinical Research Business Analyst. The Clinical Trials Office (CTO) is currently supporting the health system through a major transition to a new electronic medical record (EMR) while also preparing to replace its Clinical Research Management System (CRMS). This dual transition represents both a challenge and an opportunity to redesign workflows, strengthen data integrity, and improve operational efficiency across the research enterprise. The Clinical Research Business System Analyst will play a central role in this effort by applying prior experience with research systems, process improvement, and change management to guide the institution through these transitions. Qualified candidates will bring both technical and operational expertise and will be expected to translate lessons learned from previous roles into actionable strategies that drive process change, reduce inefficiencies, and support sustainable growth in clinical research operations.
Business Systems Analysts perform duties related to the implementation, management, maintenance, enhancement, support, and decommissioning of critical software systems; consult with stakeholders to gather and define requirements; configure and implement new systems and/or enhance existing systems; write and execute test plans; troubleshoot and resolve complex system issues; deliver training and guidance to end users and system/service owners; develop and maintain system documentation.
RESPONSIBILITIES
Ensure the stability, integrity, and efficient operation of business systems; serve as a liaison between technical staff and user groups
Modify and configure systems to meet business needs and stakeholder requirements
Develop, analyze, and maintain new or current system processes and workflows
Compile data from various databases and/or sources; display and analyze data
Identify, evaluate, and implement new systems and solutions, or identify enhancements to existing systems
Develop and execute test plans and scripts, as well as other quality assurance measures; lead testing such as user acceptance, performance, security, usability, etc.
Collect user feedback regarding system performance and work with team to prioritize configuration requests
Monitor, troubleshoot, and resolve complex system issues
Develop and provide trainings, demonstrations, and regular communication to end-users
May supervise staff members, including hiring, development, and performance management
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS If filled as Business Systems Analyst – Advanced Professional, this position requires: Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted. Required Certifications: None.
If filled as Business Systems Analyst – Senior Professional, this position requires: Bachelor's Degree 6+ years of relevant experience; or an equivalent combination of education and experience accepted. Required Certifications: None.
BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS The salary range for this position, including all possible grades, is $61,800.00 – $102,300.00.
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.
EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814‑865‑1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.
Federal Contractors Labor Law Poster PA State Labor Law Poster
Penn State Policies Copyright Information Hotlines Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Higher Education
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Hershey, PA .
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APPLICATION INSTRUCTIONS: The following instructions apply to internal, student, and external applicants.
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student)
please login to Workday to complete the internal application process.
CURRENT PENN STATE STUDENT (not previously employed at the university)
please login to Workday to complete the student application process.
IF YOU ARE NOT A CURRENT EMPLOYEE OR STUDENT
please click “Apply” and complete the external application process.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The Clinical Trials Office at the Penn State College of Medicine in Hershey, PA is seeking a Clinical Research Business Analyst. The Clinical Trials Office (CTO) is currently supporting the health system through a major transition to a new electronic medical record (EMR) while also preparing to replace its Clinical Research Management System (CRMS). This dual transition represents both a challenge and an opportunity to redesign workflows, strengthen data integrity, and improve operational efficiency across the research enterprise. The Clinical Research Business System Analyst will play a central role in this effort by applying prior experience with research systems, process improvement, and change management to guide the institution through these transitions. Qualified candidates will bring both technical and operational expertise and will be expected to translate lessons learned from previous roles into actionable strategies that drive process change, reduce inefficiencies, and support sustainable growth in clinical research operations.
Business Systems Analysts perform duties related to the implementation, management, maintenance, enhancement, support, and decommissioning of critical software systems; consult with stakeholders to gather and define requirements; configure and implement new systems and/or enhance existing systems; write and execute test plans; troubleshoot and resolve complex system issues; deliver training and guidance to end users and system/service owners; develop and maintain system documentation.
RESPONSIBILITIES
Ensure the stability, integrity, and efficient operation of business systems; serve as a liaison between technical staff and user groups
Modify and configure systems to meet business needs and stakeholder requirements
Develop, analyze, and maintain new or current system processes and workflows
Compile data from various databases and/or sources; display and analyze data
Identify, evaluate, and implement new systems and solutions, or identify enhancements to existing systems
Develop and execute test plans and scripts, as well as other quality assurance measures; lead testing such as user acceptance, performance, security, usability, etc.
Collect user feedback regarding system performance and work with team to prioritize configuration requests
Monitor, troubleshoot, and resolve complex system issues
Develop and provide trainings, demonstrations, and regular communication to end-users
May supervise staff members, including hiring, development, and performance management
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS If filled as Business Systems Analyst – Advanced Professional, this position requires: Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted. Required Certifications: None.
If filled as Business Systems Analyst – Senior Professional, this position requires: Bachelor's Degree 6+ years of relevant experience; or an equivalent combination of education and experience accepted. Required Certifications: None.
BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS The salary range for this position, including all possible grades, is $61,800.00 – $102,300.00.
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.
EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814‑865‑1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.
Federal Contractors Labor Law Poster PA State Labor Law Poster
Penn State Policies Copyright Information Hotlines Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Higher Education
Referrals increase your chances of interviewing at Penn State University by 2x
Get notified about new Business System Analyst jobs in
Hershey, PA .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr