Gallagher
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Account Manager, Employee Benefits
role at
Gallagher
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview AssuredPartners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward‑thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry.
As part of Gallagher, you will be joining a team that delivers more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service.
As experts in protecting what matters most to businesses and individuals, we’re looking to bring on our next Account Manager to support our Employee Benefits department and deliver exceptional risk management solutions to our growing client base.
Our Account Manager will partner with our sales team to facilitate day‑to‑day management of current clients' insurance programs, helping the world prepare for the unexpected.
How You’ll Make an Impact
Client Support
Maintain accurate client information to provide day‑to‑day client support and address intermediate‑level client inquiries.
Assist in the development of strong business relationships with appropriate insurance carrier personnel. Recognize and satisfy carrier goals and objectives to enhance business relationships.
Conduct quarterly service status calls to assigned book of business clients.
Assist in completion and processing of applications; schedule, prepare for, and support open enrollment meetings.
Support in client retention by maintaining a positive relationship and image with clients.
Account Management
Support in enrollment, benchmarking, financial and utilization data based on financial review standards.
Maintain all client information in accordance with both company procedures and HIPAA regulations. Follow company procedures in order to achieve positive audit results.
Ensure accuracy of account information for both new and renewal policies, endorsements, and audits for accuracy. Work with carrier to ensure accuracy of client information and forms. Communicate any outstanding or impactful topics from the carrier back to the client.
Oversee installation of the group on renewal. Finalize enrollment with carrier and report the results to team members.
Support maintenance of agency management system, communication system, and other tools.
Collect forms/data/schedules for regulatory compliance.
Insurance Expertise
Leverage technical knowledge to ensure carrier quotes are received in a timely fashion; review quotes for gaps and assists with inquiries from the carrier.
Update BenefitPoint in a timely manner including updates to ongoing activity.
Travel
This role requires local and non‑local travel (about 50%).
Other duties as assigned.
About You Required: Bachelor's degree with 0+ years client service and/or claims management experience – or High School degree/GED with 3+ years client service and/or claims management experience. Producer’s license. Proficiency in Microsoft Office. Appropriate licensing as required. Willingness to travel.
Preferred: Previous insurance knowledge and experience managing client relationships.
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self‑directed manner.
Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(k) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other Benefits
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more…
We Value Inclusion and Diversity Click Here to review our U.S. Eligibility Requirements
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender‑non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Sales and Business Development
Industries Insurance
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Account Manager, Employee Benefits
role at
Gallagher
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview AssuredPartners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward‑thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry.
As part of Gallagher, you will be joining a team that delivers more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service.
As experts in protecting what matters most to businesses and individuals, we’re looking to bring on our next Account Manager to support our Employee Benefits department and deliver exceptional risk management solutions to our growing client base.
Our Account Manager will partner with our sales team to facilitate day‑to‑day management of current clients' insurance programs, helping the world prepare for the unexpected.
How You’ll Make an Impact
Client Support
Maintain accurate client information to provide day‑to‑day client support and address intermediate‑level client inquiries.
Assist in the development of strong business relationships with appropriate insurance carrier personnel. Recognize and satisfy carrier goals and objectives to enhance business relationships.
Conduct quarterly service status calls to assigned book of business clients.
Assist in completion and processing of applications; schedule, prepare for, and support open enrollment meetings.
Support in client retention by maintaining a positive relationship and image with clients.
Account Management
Support in enrollment, benchmarking, financial and utilization data based on financial review standards.
Maintain all client information in accordance with both company procedures and HIPAA regulations. Follow company procedures in order to achieve positive audit results.
Ensure accuracy of account information for both new and renewal policies, endorsements, and audits for accuracy. Work with carrier to ensure accuracy of client information and forms. Communicate any outstanding or impactful topics from the carrier back to the client.
Oversee installation of the group on renewal. Finalize enrollment with carrier and report the results to team members.
Support maintenance of agency management system, communication system, and other tools.
Collect forms/data/schedules for regulatory compliance.
Insurance Expertise
Leverage technical knowledge to ensure carrier quotes are received in a timely fashion; review quotes for gaps and assists with inquiries from the carrier.
Update BenefitPoint in a timely manner including updates to ongoing activity.
Travel
This role requires local and non‑local travel (about 50%).
Other duties as assigned.
About You Required: Bachelor's degree with 0+ years client service and/or claims management experience – or High School degree/GED with 3+ years client service and/or claims management experience. Producer’s license. Proficiency in Microsoft Office. Appropriate licensing as required. Willingness to travel.
Preferred: Previous insurance knowledge and experience managing client relationships.
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self‑directed manner.
Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(k) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other Benefits
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more…
We Value Inclusion and Diversity Click Here to review our U.S. Eligibility Requirements
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender‑non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Sales and Business Development
Industries Insurance
#J-18808-Ljbffr