T-MOBILE USA, Inc.
Sr. Product Manager, Digital Commerce
T-MOBILE USA, Inc., Factoria, Washington, United States
Overview
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures employees receive competitive base salary, annual stock grant, employee stock purchase plan, 401(k), and access to free year‑round money coaches. We offer medical, dental, vision, flexible spending account, paid time off, 12 paid holidays for full‑time employees, 4 weeks of paid parental leave, childcare subsidy, tuition assistance, commuter and transit programs, mobile service discounts, and pet insurance.
Job Responsibilities
Lead the end‑to‑end of Digital Postpaid Commerce Web or T‑Life product experience(s), including product vision, strategy definition, roadmap, priorities and technical development.
Launch new products and features, test performance and iterate quickly.
Integrate data, usability studies, research and market analysis into product strategies and requirements to enhance customer satisfaction and engineering productivity.
Work collaboratively with engineering, marketing, legal, design and business to launch innovative Digital product experiences.
Leverage rapid hypothesis‑driven testing methodologies and experiments (prototype, usability, A/B testing) to inform direction and prioritize investment.
Own and lead product backlog of capabilities and features for agile development.
Align and prioritize backlog with business and technology partners based on ROI / NPV analysis and customer needs tied to LOB priorities.
Define release schedule, scope for releases/product increments, generate product requirements, features and user stories for intake into scrum teams.
Drive and support technical delivery end‑to‑end and support/go‑to‑market activities.
Communicate, influence and sell ideas at VP level and below, delivering product presentations to internal and external partners.
Accountable for product quality and performance in production environment.
Education
Bachelor's Degree (Required)
Work Experience
7+ years product management experience, preferably with eCommerce.
7+ years working in a technical environment with a broad, cross‑functional team to drive product vision, define requirements, coordinate resources and guide the team through key milestones.
Knowledge, Skills and Abilities
Critical thinking / analytical leadership experience.
Experience presenting to senior executive audiences.
Experience through full product life‑cycle, integrating customer feedback, driving prioritization and pre/post‑launch execution.
Experience analyzing complex, large‑scale data sets and making decisions based on data.
Experience defining and launching 0‑1 products (preferred).
Experience in E‑Commerce (preferred).
Experience in Machine Learning infrastructure (preferred).
JIRA or other ticket/bug tracking tool.
Analytics tools such as Adobe Analytics, PowerBI, Tableau, etc.
Licenses and Certifications
Adobe AEM certification (nice to have)
Travel and DOT Regulation Travel Required: Yes DOT Regulated: No Safety Sensitive: No
Compensation Base Pay Range: $121,600 - $219,400 Corporate Bonus Target: 20%
Benefits Summary T‑Mobile offers comprehensive benefits including medical, dental, vision, 401(k) with company match, employee stock grants, employee stock purchase plan, paid time off, 12 paid holidays for full‑time employees, 4 weeks of paid parental leave, childcare subsidy, tuition assistance, commuter and transit programs, mobile service discounts, pet insurance, and more. Eligibility is based on position and qualifying status.
EEO Statement T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1‑844‑873‑9500.
Career Growth Never stop growing! As part of the T‑Mobile team, you know the Un‑carrier doesn’t have a corporate ladder—it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers because it drives our business and culture forward. By applying for this career opportunity, you live our values while investing in your career growth—and we applaud it. You’re unstoppable!
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Job Responsibilities
Lead the end‑to‑end of Digital Postpaid Commerce Web or T‑Life product experience(s), including product vision, strategy definition, roadmap, priorities and technical development.
Launch new products and features, test performance and iterate quickly.
Integrate data, usability studies, research and market analysis into product strategies and requirements to enhance customer satisfaction and engineering productivity.
Work collaboratively with engineering, marketing, legal, design and business to launch innovative Digital product experiences.
Leverage rapid hypothesis‑driven testing methodologies and experiments (prototype, usability, A/B testing) to inform direction and prioritize investment.
Own and lead product backlog of capabilities and features for agile development.
Align and prioritize backlog with business and technology partners based on ROI / NPV analysis and customer needs tied to LOB priorities.
Define release schedule, scope for releases/product increments, generate product requirements, features and user stories for intake into scrum teams.
Drive and support technical delivery end‑to‑end and support/go‑to‑market activities.
Communicate, influence and sell ideas at VP level and below, delivering product presentations to internal and external partners.
Accountable for product quality and performance in production environment.
Education
Bachelor's Degree (Required)
Work Experience
7+ years product management experience, preferably with eCommerce.
7+ years working in a technical environment with a broad, cross‑functional team to drive product vision, define requirements, coordinate resources and guide the team through key milestones.
Knowledge, Skills and Abilities
Critical thinking / analytical leadership experience.
Experience presenting to senior executive audiences.
Experience through full product life‑cycle, integrating customer feedback, driving prioritization and pre/post‑launch execution.
Experience analyzing complex, large‑scale data sets and making decisions based on data.
Experience defining and launching 0‑1 products (preferred).
Experience in E‑Commerce (preferred).
Experience in Machine Learning infrastructure (preferred).
JIRA or other ticket/bug tracking tool.
Analytics tools such as Adobe Analytics, PowerBI, Tableau, etc.
Licenses and Certifications
Adobe AEM certification (nice to have)
Travel and DOT Regulation Travel Required: Yes DOT Regulated: No Safety Sensitive: No
Compensation Base Pay Range: $121,600 - $219,400 Corporate Bonus Target: 20%
Benefits Summary T‑Mobile offers comprehensive benefits including medical, dental, vision, 401(k) with company match, employee stock grants, employee stock purchase plan, paid time off, 12 paid holidays for full‑time employees, 4 weeks of paid parental leave, childcare subsidy, tuition assistance, commuter and transit programs, mobile service discounts, pet insurance, and more. Eligibility is based on position and qualifying status.
EEO Statement T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1‑844‑873‑9500.
Career Growth Never stop growing! As part of the T‑Mobile team, you know the Un‑carrier doesn’t have a corporate ladder—it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers because it drives our business and culture forward. By applying for this career opportunity, you live our values while investing in your career growth—and we applaud it. You’re unstoppable!
#J-18808-Ljbffr