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Litify

Salesforce Consultant (LSAP)

Litify, New York, New York, us, 10261

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Litify is revolutionizing the legal industry with an all‑in‑one legal operating solution that empowers law firms and legal departments to achieve consistent success through standardization, measurement, and continuous improvement.

About the Role Litify is seeking a Salesforce Consultant for its Litify Success Accelerator Program to become an integral part of its growing Customer Success team. You will work directly with customers to implement declarative changes, collaborate cross‑functionally with sales and customer success, and help customers achieve a future state vision for their organizations.

Responsibilities

Work directly with customers to make declarative changes in their Salesforce org, following proper QA and launch procedures.

Partner with customers to solution ideas that increase users’ efficiency and improve business management.

Coordinate with Support Engineers to troubleshoot potential impacts or errors in configurations.

Collaborate with Customer Success Managers to realize a vision for a future state for assigned client organizations.

Complete standard Salesforce admin tasks such as setting up users, profiles, roles, and configuring reports and dashboards.

Build time‑saving automations using Flows.

Provide expertise and advice on best practices and detail pros and cons of alternate solutions.

Provide timely communications and resolve requests within SLAs.

Qualifications (required)

3+ years of experience with the Salesforce platform as an IT leader, Admin, or Consultant.

1+ year of experience with Salesforce Automations – strong Flow knowledge is preferred, with emphasis on record‑triggered flows, collections, loops, and configuring 3rd‑party lightning components.

Strong technical knowledge of Salesforce administration and configuration; Salesforce Advanced Administrator Certification preferred.

Hands‑on experience troubleshooting technical issues on the Salesforce platform end‑to‑end (Application, Database, Network & Integration layers).

Understanding of setting up users, profiles, roles, and configuring reports and dashboards in the Salesforce platform.

Understanding of data migration from CSV, SQL or other systems to the Salesforce platform, using tools such as the Apex Data Loader.

Experience with an accounting platform (FinancialForce, Accounting Seed) and/or strong knowledge of legal accounting a plus.

Experience with researching, installing and configuring Salesforce applications.

Excellent written and verbal communication skills, honed in prior customer‑facing roles.

Ability to handle multiple client & tasks simultaneously, including deescalating as necessary.

Benefits & Compensation The estimated base salary for this role is $80,000‑$90,000 annually. You may also be offered a bonus and benefits. The salary range is based on competitive market compensation, and individual pay rate decisions are based on qualifications, experience level, skill set, and internal equity.

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