NCR Atleos
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Application Operations L1 Analyst
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NCR Atleos
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.
Title Application Operations L1 Analyst
Location Frisco, TX (HYBRID 3X PER WEEK IN OFFICE MANDATORY)
Eligibility Please note that this position is not eligible for Visa sponsorship now or in the future. This restriction applies to all candidates for this position.
Responsibilities Include
Monitoring alert dashboards, investigating errors, and working through minor application or infrastructure issues
Managing email communications and responding to phone calls from internal teams, third party vendors, data processing vendors, and financial institutions.
Consulting with product engineering and technical support teams to mitigate lower level issues
Identifying and escalating major production issues for investigation and triaging
Investigating backend host connectivity issues with external vendors
Documenting and maintaining processes and procedures detailing technical specifications and operating procedures
Basic Qualifications
BS in Computer Science or related field
2+ years related experience.
Linux or other Unix experience
Resolving client issues
Excellent Communication and Interpersonal skills
Understanding SQL queries and database
DNS experience
System Admin exposure
Preferred Qualifications
Familiar with analytical tools (Splunk, AppDynamics)
ITIL Process exposure
Google Cloud experience
Full Time Employee Benefits Include
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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Application Operations L1 Analyst
role at
NCR Atleos
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.
Title Application Operations L1 Analyst
Location Frisco, TX (HYBRID 3X PER WEEK IN OFFICE MANDATORY)
Eligibility Please note that this position is not eligible for Visa sponsorship now or in the future. This restriction applies to all candidates for this position.
Responsibilities Include
Monitoring alert dashboards, investigating errors, and working through minor application or infrastructure issues
Managing email communications and responding to phone calls from internal teams, third party vendors, data processing vendors, and financial institutions.
Consulting with product engineering and technical support teams to mitigate lower level issues
Identifying and escalating major production issues for investigation and triaging
Investigating backend host connectivity issues with external vendors
Documenting and maintaining processes and procedures detailing technical specifications and operating procedures
Basic Qualifications
BS in Computer Science or related field
2+ years related experience.
Linux or other Unix experience
Resolving client issues
Excellent Communication and Interpersonal skills
Understanding SQL queries and database
DNS experience
System Admin exposure
Preferred Qualifications
Familiar with analytical tools (Splunk, AppDynamics)
ITIL Process exposure
Google Cloud experience
Full Time Employee Benefits Include
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
#J-18808-Ljbffr