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Great Wolf Resorts Inc.

Entertainment Ambassador

Great Wolf Resorts Inc., Hartford, Connecticut, United States

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2 weeks ago Be among the first 25 applicants

Pay: $17

At Great Wolf, the

Entertainment Ambassador

creates an exciting atmosphere for kids with hands‑on, unforgettable experiences. This role leads Great Wolf Lodge kids’ activities and entertainment.

Hiring immediately with full‑time, part‑time, and flexible scheduling – must be at least sixteen (16) years or older, except for lifeguard positions where the requirement is at least fifteen (15) years or older.

Join our Pack:

Grow your career: A great place to start or advance with cross‑training, scholarship funds, and talent development at all levels.

Great Perks: Discounted vacations, employee referral incentives, and other exclusive benefits for you, your family, and friends.

Learn While You Earn: Access to Great Wolf University for on‑the‑job, functional, and leadership training.

Prioritize Your Well‑Being: Flexible scheduling, a holistic wellness program, technology, and support through our Employee Assistance Program and Employee Relief Fund.

Celebrate Your Uniqueness: A team that champions diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

Medical, Dental, and Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Essential Duties & Responsibilities:

Personally interact with Great Wolf Lodge guests.

Perform child‑friendly promotional activities onsite and in the community.

Represent Great Wolf Lodge, our mission, and core values positively onsite and offsite.

Perform all branded experiences consistently according to Standard Operating Procedures.

High‑energy brand events/experiences throughout the shift: Storytime, Dance Party, Yoga, Arts & Crafts, Master Magi Ceremony, and other Great Wolf Branded experiences.

Lead hands‑on activities: arts & crafts, bingo, board games, etc.

Character appearance and entertainment at the property: character appearance duties, signature character moves, non‑verbal communication strategies.

Guide characters to join meet‑and‑greet locations.

Character costume operations: care, cleaning, maintenance.

Commit to scheduled opportunities for specific characters (e.g., Wiley, Violet).

Seasonal event activities throughout the year.

Learn new programming multiple times a year: dances, crafts, themed events.

Always entertain Pack Members, families, and children through public performance.

Community appearances: sponsors, charities, tradeshows, media, private functions.

Assist Entertainment team with inventory of event & activity materials.

Maintain a safe, clean, and professional environment during production of branded experiences.

Basic Qualifications & Skills:

Comfortable speaking, dancing, and performing in front of large groups multiple times a day.

Some high‑school education or equivalent.

Flexibility regarding scheduling, including evenings, weekends, and holidays.

Proven customer service and communication skills; able to read and interpret English manuals related to safety, operations, and procedures.

Successful completion of criminal background and drug screen.

Desired Qualifications & Traits:

Previous experience in a related field such as Entertainment, Dance, or Theater.

Charismatic, enthusiastic attitude.

Ability to multi‑task and prioritize a variety of tasks with minimal direction.

Previous character or working with children.

Proven teamwork skills.

Physical Requirements:

Ability to lift up to 50 lbs.

Able to sit and/or stand for long periods of time.

Ability to maintain composure in character suits, including heat and humidity for up to 60 minutes.

Ability to dance and perform in hot, humid, and outdoor environments for up to 60 minutes.

Estimated Salary Range: — $17 annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue‑based metrics, contractual agreements, and business needs.

Click on “Apply Now” or chat with a recruiter. After a brief application, all qualified applicants will be immediately invited to set up an interview or attend an upcoming hiring event.

Position Close Date: Not Applicable Referrals increase your chances of interviewing at Great Wolf Lodge by 2x.

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