Boesen & Snow Law
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Onboarding Specialist
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Boesen & Snow Law Boesen & Snow Law is a Scottsdale-based law firm focused on healthcare and pharmacy law. Our clients include individual healthcare providers and healthcare businesses. Our team includes 12 attorneys (two pharmacist-attorneys), two pharmacists, and a dedicated support staff of ten professionals. We pride ourselves on providing exceptional legal services with a collaborative, client-centered approach. We offer competitive compensation, comprehensive benefits, and a supportive, professional work environment. Position Summary
We are seeking a full-time Onboarding Specialist to join our in-person team in Scottsdale, Arizona. This non-legal role is essential to our firm’s client engagement process, serving as the first point of contact for prospective clients and ensuring a smooth transition from inquiry to representation. The Onboarding Specialist will report directly to the Intake Manager, who oversees the firm’s intake operations and reports to the Firm Administrator. The ideal candidate will be professional, detail-oriented, and skilled at communicating with clients regarding sensitive and complex matters. Experience in a call center or client services environment—particularly within the healthcare or legal industries is highly desirable. Key Responsibilities
Serve as the initial point of contact for prospective clients and provide information about the firm’s services. Conduct intake calls and assess prospective clients’ needs to determine next steps. Coordinate scheduling, documentation, and attorney briefings for upcoming consultations. Prepare and send engagement letters, Business Associate Agreements (BAAs), and trust requests for client onboarding. Maintain accurate records and documentation in Clio Grow and Clio Manage. Provide administrative support as needed, including limited front desk coverage. Collaborate closely with the Intake Manager and attorneys to ensure timely and professional client engagement. Qualifications
Call center or client intake experience strongly preferred. Excellent verbal and written communication skills. Demonstrated ability to maintain professionalism and discretion in all client interactions. Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Experience or familiarity with healthcare law or the healthcare industry preferred. Proficiency in Microsoft Office Suite; experience with Clio Grow and Clio Manage preferred. Competitive hourly rate: $20–$23/hour, depending on experience and credentials. Discretionary performance-based bonus opportunities. Health, dental, and vision insurance. 401(k) plan with 4% employer match. Paid time off and professional development opportunities. Schedule
Full-time, 40 hours per week, on-site in Scottsdale, AZ. Occasional work outside regular business hours may be required to respond to prospective client inquiries.
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Onboarding Specialist
role at
Boesen & Snow Law Boesen & Snow Law is a Scottsdale-based law firm focused on healthcare and pharmacy law. Our clients include individual healthcare providers and healthcare businesses. Our team includes 12 attorneys (two pharmacist-attorneys), two pharmacists, and a dedicated support staff of ten professionals. We pride ourselves on providing exceptional legal services with a collaborative, client-centered approach. We offer competitive compensation, comprehensive benefits, and a supportive, professional work environment. Position Summary
We are seeking a full-time Onboarding Specialist to join our in-person team in Scottsdale, Arizona. This non-legal role is essential to our firm’s client engagement process, serving as the first point of contact for prospective clients and ensuring a smooth transition from inquiry to representation. The Onboarding Specialist will report directly to the Intake Manager, who oversees the firm’s intake operations and reports to the Firm Administrator. The ideal candidate will be professional, detail-oriented, and skilled at communicating with clients regarding sensitive and complex matters. Experience in a call center or client services environment—particularly within the healthcare or legal industries is highly desirable. Key Responsibilities
Serve as the initial point of contact for prospective clients and provide information about the firm’s services. Conduct intake calls and assess prospective clients’ needs to determine next steps. Coordinate scheduling, documentation, and attorney briefings for upcoming consultations. Prepare and send engagement letters, Business Associate Agreements (BAAs), and trust requests for client onboarding. Maintain accurate records and documentation in Clio Grow and Clio Manage. Provide administrative support as needed, including limited front desk coverage. Collaborate closely with the Intake Manager and attorneys to ensure timely and professional client engagement. Qualifications
Call center or client intake experience strongly preferred. Excellent verbal and written communication skills. Demonstrated ability to maintain professionalism and discretion in all client interactions. Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Experience or familiarity with healthcare law or the healthcare industry preferred. Proficiency in Microsoft Office Suite; experience with Clio Grow and Clio Manage preferred. Competitive hourly rate: $20–$23/hour, depending on experience and credentials. Discretionary performance-based bonus opportunities. Health, dental, and vision insurance. 401(k) plan with 4% employer match. Paid time off and professional development opportunities. Schedule
Full-time, 40 hours per week, on-site in Scottsdale, AZ. Occasional work outside regular business hours may be required to respond to prospective client inquiries.
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