UAB Medicine
Patient Encounter Specialist - TKC Staffing Pool - AM (051)
UAB Medicine, Birmingham, Alabama, United States, 35275
Job Title
Clerical & Administrative – Patient Care Clinic
About UAB Medicine
UAB Medicine is Alabama’s largest single‑site employer and operates over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research.
Responsibilities
Check in scheduled and add‑on patients to the clinic, answer telephone and route calls, and enter demographic, insurance and charge data into the system. Check patients out of the clinic and perform patient follow‑up as necessary. May perform other clerical duties related to collection, deposit and recording of clinic revenue. Depending on clinic need, provide assistance and respond to patient needs within the waiting room. Consistently demonstrate outstanding customer service to patients, visitors, physicians and staff.
Qualifications
One (1) year of customer service experience required. Business Office education or similar coursework desired. Must attend all required coursework assigned by management; possess basic knowledge of medical terminology and advanced knowledge of PC applications, software and database management; be able to perform math and bookkeeping skills; possess exceptional telephone and customer service skills; be knowledgeable of English grammar and punctuation. High school diploma or equivalent preferred.
Location
UAB Hospital, Birmingham, Alabama
Employment Details
Entry level, Full‑time, Day/1st Shift, Regular.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Human Resources
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at UAB Medicine by 2x
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Clerical & Administrative – Patient Care Clinic
About UAB Medicine
UAB Medicine is Alabama’s largest single‑site employer and operates over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research.
Responsibilities
Check in scheduled and add‑on patients to the clinic, answer telephone and route calls, and enter demographic, insurance and charge data into the system. Check patients out of the clinic and perform patient follow‑up as necessary. May perform other clerical duties related to collection, deposit and recording of clinic revenue. Depending on clinic need, provide assistance and respond to patient needs within the waiting room. Consistently demonstrate outstanding customer service to patients, visitors, physicians and staff.
Qualifications
One (1) year of customer service experience required. Business Office education or similar coursework desired. Must attend all required coursework assigned by management; possess basic knowledge of medical terminology and advanced knowledge of PC applications, software and database management; be able to perform math and bookkeeping skills; possess exceptional telephone and customer service skills; be knowledgeable of English grammar and punctuation. High school diploma or equivalent preferred.
Location
UAB Hospital, Birmingham, Alabama
Employment Details
Entry level, Full‑time, Day/1st Shift, Regular.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Human Resources
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at UAB Medicine by 2x
#J-18808-Ljbffr