Horsburgh & Scott
Receptionist Job Description
Location: Cleveland, OH, 44114
Job Summary:
The Receptionist will be responsible for greeting and assisting visitors, answering and directing phone calls, sorting and distributing mail, maintaining and ordering office and cafe supplies, assisting with internal company events, and performing other administrative tasks as assigned.
Primary Job Functions: Greet and assist clients, visitors, and staff with a friendly demeanor to create a welcoming environment. Manage incoming calls on multi-line phone systems, directing them to the appropriate personnel while maintaining professional phone etiquette. Perform data entry tasks, maintain filing systems, and manage office correspondence with accuracy. Provide clerical support as needed. Handle customer inquiries and provide exceptional customer support to enhance client satisfaction. Assist in office management tasks, ensuring that supplies are stocked and the front desk area is organized. Collaborate with team members to streamline administrative processes and improve overall efficiency. Provide information to visitors and employees. Manage incoming and outgoing mail and packages. Sort and distribute mail. Assists with internal company events. Skills and Qualifications:
High School graduate or equivalent. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite. Adequate data entry skills. Ability to multitask and prioritize tasks. Attention to detail. Previous experience in a receptionist or customer service role is preferred. Able to perform the essential functions of the position with or without accommodation.
The Receptionist will be responsible for greeting and assisting visitors, answering and directing phone calls, sorting and distributing mail, maintaining and ordering office and cafe supplies, assisting with internal company events, and performing other administrative tasks as assigned.
Primary Job Functions: Greet and assist clients, visitors, and staff with a friendly demeanor to create a welcoming environment. Manage incoming calls on multi-line phone systems, directing them to the appropriate personnel while maintaining professional phone etiquette. Perform data entry tasks, maintain filing systems, and manage office correspondence with accuracy. Provide clerical support as needed. Handle customer inquiries and provide exceptional customer support to enhance client satisfaction. Assist in office management tasks, ensuring that supplies are stocked and the front desk area is organized. Collaborate with team members to streamline administrative processes and improve overall efficiency. Provide information to visitors and employees. Manage incoming and outgoing mail and packages. Sort and distribute mail. Assists with internal company events. Skills and Qualifications:
High School graduate or equivalent. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite. Adequate data entry skills. Ability to multitask and prioritize tasks. Attention to detail. Previous experience in a receptionist or customer service role is preferred. Able to perform the essential functions of the position with or without accommodation.