Keolis North America
Knowledge and Experience
In this role, you will bring a deep understanding of labor relations within a highly unionized transportation environment. Your responsibilities will include leading investigations, interpreting policy, and managing high-pressure, contentious situations with professionalism and objectivity.
Qualifications
Bachelor’s degree in labor relations, Industrial Relations, Human Resources, or related field (JD or advanced degree preferred).
5+ years of experience in labor relations within the rail industry or a heavily unionized transportation environment.
Demonstrated experience handling disciplinary hearings, grievance procedures, and RLA-based arbitration, negotiation and mediation processes.
Familiarity with rail union agreements (e.g., SMART-TD, BLET, IAM, IBEW, BMWED, TCU) strongly preferred.
Successful work experience in Labor Relations, ideally within the Railroad industry.
Strong working knowledge of LR functions and procedures, e.g., discipline processes, grievances, negotiations, training, and development.
Commitment to understanding the Railway Labor Act and staying current on relevant labor laws and disciplinary procedures.
Demonstrated Employee Relations Skills.
Proficient in Microsoft Office Suite.
Exceptional organizational and time-management skills.
Outstanding communication, both written and oral, and demonstrable people skills.
Think critically, with problem-solving and decision-making experience.
Possesses strength of character, ethics, commitment, reliability, and ability to work in a challenging environment.
Skills & Competencies
Deep understanding of the Railway Labor Act, including major dispute and minor dispute resolution frameworks.
Strong knowledge of FRA workplace and safety regulations.
Exceptional written and oral communication, especially in documenting hearing records and preparing arbitration briefs.
Ability to manage high-pressure, contentious situations with professionalism and objectivity.
Skilled in building relationships with both union representatives and internal stakeholders.
Demonstrates composure and confidentiality required to manage all Labor Relations functions.
Must be capable of carefully monitoring working conditions to ensure legal compliance.
Key Accountabilities
Lead investigations, interpret policy, review employee and organizational trends, and monitor laws and regulations while collaborating with stakeholders.
Investigate and document union grievances and other contractual matters through the grievance process.
Conduct administrative disciplinary investigations by researching possible violations, preparing, and executing charge letters as necessary, negotiating settlement agreements with organization representatives and performing disciplinary hearings as the Charging Officer as necessary.
Overseas and monitors department correspondence, providing weekly updates to LR managers regarding upcoming deadlines and meetings.
Assists in the timely gathering, collecting, preparation and maintaining of records/documents required in the administration of the local Collective Bargaining Agreements, including discipline, grievance, and arbitration processes.
Assists in the gathering, collecting, and preparation of records/documents required for Massachusetts Commission Against Discrimination (MCAD) matters.
Maintains databases of discipline, grievance, and arbitration records, including reviews to ensure all documentation is complete and accurate.
Function as a conduit between the field management team and the Labor Relations team.
Collaborate with the Labor Relations team in the development and review of policies and procedures.
Assists the Labor Relations team in the development and presentation of Labor Relations training.
Respond to record and document requests from various stakeholders.
Create reports and presentation documents as required for various stakeholders.
Participates in the performance evaluation processes.
Administrative duties, including upkeep of employee records, meeting minutes, etc.
Completes other duties as assigned.
Additional Statements
Drug and alcohol screening:
Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment:
Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment:
Keolis is committed to protecting the environment by minimizing the impact of operations on our people and the communities in which we operate.
EEO statement:
Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement:
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Qualifications
Bachelor’s degree in labor relations, Industrial Relations, Human Resources, or related field (JD or advanced degree preferred).
5+ years of experience in labor relations within the rail industry or a heavily unionized transportation environment.
Demonstrated experience handling disciplinary hearings, grievance procedures, and RLA-based arbitration, negotiation and mediation processes.
Familiarity with rail union agreements (e.g., SMART-TD, BLET, IAM, IBEW, BMWED, TCU) strongly preferred.
Successful work experience in Labor Relations, ideally within the Railroad industry.
Strong working knowledge of LR functions and procedures, e.g., discipline processes, grievances, negotiations, training, and development.
Commitment to understanding the Railway Labor Act and staying current on relevant labor laws and disciplinary procedures.
Demonstrated Employee Relations Skills.
Proficient in Microsoft Office Suite.
Exceptional organizational and time-management skills.
Outstanding communication, both written and oral, and demonstrable people skills.
Think critically, with problem-solving and decision-making experience.
Possesses strength of character, ethics, commitment, reliability, and ability to work in a challenging environment.
Skills & Competencies
Deep understanding of the Railway Labor Act, including major dispute and minor dispute resolution frameworks.
Strong knowledge of FRA workplace and safety regulations.
Exceptional written and oral communication, especially in documenting hearing records and preparing arbitration briefs.
Ability to manage high-pressure, contentious situations with professionalism and objectivity.
Skilled in building relationships with both union representatives and internal stakeholders.
Demonstrates composure and confidentiality required to manage all Labor Relations functions.
Must be capable of carefully monitoring working conditions to ensure legal compliance.
Key Accountabilities
Lead investigations, interpret policy, review employee and organizational trends, and monitor laws and regulations while collaborating with stakeholders.
Investigate and document union grievances and other contractual matters through the grievance process.
Conduct administrative disciplinary investigations by researching possible violations, preparing, and executing charge letters as necessary, negotiating settlement agreements with organization representatives and performing disciplinary hearings as the Charging Officer as necessary.
Overseas and monitors department correspondence, providing weekly updates to LR managers regarding upcoming deadlines and meetings.
Assists in the timely gathering, collecting, preparation and maintaining of records/documents required in the administration of the local Collective Bargaining Agreements, including discipline, grievance, and arbitration processes.
Assists in the gathering, collecting, and preparation of records/documents required for Massachusetts Commission Against Discrimination (MCAD) matters.
Maintains databases of discipline, grievance, and arbitration records, including reviews to ensure all documentation is complete and accurate.
Function as a conduit between the field management team and the Labor Relations team.
Collaborate with the Labor Relations team in the development and review of policies and procedures.
Assists the Labor Relations team in the development and presentation of Labor Relations training.
Respond to record and document requests from various stakeholders.
Create reports and presentation documents as required for various stakeholders.
Participates in the performance evaluation processes.
Administrative duties, including upkeep of employee records, meeting minutes, etc.
Completes other duties as assigned.
Additional Statements
Drug and alcohol screening:
Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment:
Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment:
Keolis is committed to protecting the environment by minimizing the impact of operations on our people and the communities in which we operate.
EEO statement:
Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement:
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr