Woundtech
Client Success Manager (Los Angeles)
Woundtech, Los Angeles, California, United States, 90079
Woundtech is seeking a results-oriented
Client Success Manager- MSO Focus
to drive growth and establish long-term partnerships with Management Services Organizations (MSOs) in the healthcare sector. This role is critical to our mission of delivering value-based solutions to healthcare organizations. The ideal candidate will have a deep understanding of MSOs, their operational models, and the healthcare sales landscape.
As a
Client Success Manager
you will build and execute account strategies, engage key decision-makers, and manage complex sales cycles to expand net referrals from the top MSOs in the
Los Angeles and Orange County, CA
markets. Key Responsibilities: Account Development and Management o Establish and maintain strategic relationships with key MSO stakeholders, including executives, operational leaders, and clinical teams o Serve as a trusted advisor, understanding client needs and delivering tailored solutions that align with their business objectives Sales Strategy and Execution o Develop and execute comprehensive sales strategies to grow revenue within the MSO market segment o Drive the MSO sales process from prospecting to closing, ensuring alignment with company goals and client expectations, as required o Meet or exceed sales targets and performance metrics Market Expertise and Insights o Stay informed on trends in MSO operations, regulatory changes, and healthcare industry developments o Leverage market insights to identify opportunities for innovation and competitive differentiation Collaboration and Teamwork o Work closely with internal teams (marketing, product services, operations) to deliver seamless client experiences and successful implementations o Provide feedback to internal teams to refine offerings and address market needs effectively Account Planning and Reporting o Develop and maintain account plans for strategic clients, outlining goals, challenges, and growth strategies o Provide regular updates to leadership on account performance, pipeline status and market trends Qualifications o Bachelors degree in business, healthcare administration, or a related field preferred Experience o 5+ years of experience in strategic account management, healthcare sales, or business development, with a focus on MSOs or similar organizations o Proven track record of managing high-value accounts and achieving revenue growth targets Skills o In-depth knowledge of MSO operations, challenges, and market dynamics o Strong negotiation, presentation, and communication skills o Ability to manage complex sales cycles involving multiple stakeholders o Proficiency in CRM tools and Microsoft Office Suite Personal Attributes Self-starter with a strategic mindset and a focus on results Strong analytical and problem-solving skills Comfortable working in a fast-paced, dynamic environment with competing priorities Remote Role with about 30%-40% travel
Client Success Manager- MSO Focus
to drive growth and establish long-term partnerships with Management Services Organizations (MSOs) in the healthcare sector. This role is critical to our mission of delivering value-based solutions to healthcare organizations. The ideal candidate will have a deep understanding of MSOs, their operational models, and the healthcare sales landscape.
As a
Client Success Manager
you will build and execute account strategies, engage key decision-makers, and manage complex sales cycles to expand net referrals from the top MSOs in the
Los Angeles and Orange County, CA
markets. Key Responsibilities: Account Development and Management o Establish and maintain strategic relationships with key MSO stakeholders, including executives, operational leaders, and clinical teams o Serve as a trusted advisor, understanding client needs and delivering tailored solutions that align with their business objectives Sales Strategy and Execution o Develop and execute comprehensive sales strategies to grow revenue within the MSO market segment o Drive the MSO sales process from prospecting to closing, ensuring alignment with company goals and client expectations, as required o Meet or exceed sales targets and performance metrics Market Expertise and Insights o Stay informed on trends in MSO operations, regulatory changes, and healthcare industry developments o Leverage market insights to identify opportunities for innovation and competitive differentiation Collaboration and Teamwork o Work closely with internal teams (marketing, product services, operations) to deliver seamless client experiences and successful implementations o Provide feedback to internal teams to refine offerings and address market needs effectively Account Planning and Reporting o Develop and maintain account plans for strategic clients, outlining goals, challenges, and growth strategies o Provide regular updates to leadership on account performance, pipeline status and market trends Qualifications o Bachelors degree in business, healthcare administration, or a related field preferred Experience o 5+ years of experience in strategic account management, healthcare sales, or business development, with a focus on MSOs or similar organizations o Proven track record of managing high-value accounts and achieving revenue growth targets Skills o In-depth knowledge of MSO operations, challenges, and market dynamics o Strong negotiation, presentation, and communication skills o Ability to manage complex sales cycles involving multiple stakeholders o Proficiency in CRM tools and Microsoft Office Suite Personal Attributes Self-starter with a strategic mindset and a focus on results Strong analytical and problem-solving skills Comfortable working in a fast-paced, dynamic environment with competing priorities Remote Role with about 30%-40% travel