Signet Jewelers
Product Analyst DO III
Location: Remote
Position Summary The Product Analyst partners closely with Product Managers, Designers, and Engineers to support the development and enhancement of Signet’s Ecommerce websites (Kay, Jared, Zales, Banter, Peoples, H Samuel, Ernest Jones). This role is focused on research, analysis, and execution of product initiatives that improve customer experience, drive measurable business outcomes, and align with brand differentiation goals.
Responsibilities
Analyze customer and site data (e.g., Medallia, CSAT/NPS, Adobe Analytics) to identify trends, friction points, and opportunities for brand-specific enhancements
Conduct research on user stories and requests to define requirements, dependencies, and expected benefits
Measure, track, and report results from completed initiatives against KPIs such as engagement, conversion, and customer satisfaction
Translate business needs into epics, features, user stories, and acceptance criteria
Collaborate with the Design team to ensure brand-specific identity and intent are reflected in solutions
Provide technical input on CMS capabilities, front-end theming (CSS, tokens, styles), and integration considerations
Participate in backlog refinement, sprint planning, demos, and retrospectives; help prioritize sprint work with the Product Manager
Validate delivered functionality through manual/functional testing and coordinate with QA to ensure requirements are met
Partner with engineers to clarify requirements and explore technical tradeoffs
Assist in the development and execution of product demonstrations with stakeholders to ensure successful launch
Qualifications
Bachelor’s degree required; technical or analytical field preferred
Certifications a plus
Minimum of 2 - 4 years in a Business Analyst, Product Analyst or Product /Project Management role
Customer-focused mindset with proven ability to translate insights into actionable product requirements
Experience in Agile delivery, design thinking practice and sprint planning
Familiarity with front-end technologies (HTML, CSS, design tokens) and content management systems
Experience in using industry standard Agile tools – Jira, Confluence, et al.
Strong written and verbal communication skills; able to bridge business and technical teams
Benefits & Perks
Competitive healthcare, dental & vision insurance
401(k) matching after one year of employment
Generous time off + company holidays
Merchandise discount
Learning & Development programs
Much more!
Salary Range The salary range for this opportunity is $67,000 - $90,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.
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Position Summary The Product Analyst partners closely with Product Managers, Designers, and Engineers to support the development and enhancement of Signet’s Ecommerce websites (Kay, Jared, Zales, Banter, Peoples, H Samuel, Ernest Jones). This role is focused on research, analysis, and execution of product initiatives that improve customer experience, drive measurable business outcomes, and align with brand differentiation goals.
Responsibilities
Analyze customer and site data (e.g., Medallia, CSAT/NPS, Adobe Analytics) to identify trends, friction points, and opportunities for brand-specific enhancements
Conduct research on user stories and requests to define requirements, dependencies, and expected benefits
Measure, track, and report results from completed initiatives against KPIs such as engagement, conversion, and customer satisfaction
Translate business needs into epics, features, user stories, and acceptance criteria
Collaborate with the Design team to ensure brand-specific identity and intent are reflected in solutions
Provide technical input on CMS capabilities, front-end theming (CSS, tokens, styles), and integration considerations
Participate in backlog refinement, sprint planning, demos, and retrospectives; help prioritize sprint work with the Product Manager
Validate delivered functionality through manual/functional testing and coordinate with QA to ensure requirements are met
Partner with engineers to clarify requirements and explore technical tradeoffs
Assist in the development and execution of product demonstrations with stakeholders to ensure successful launch
Qualifications
Bachelor’s degree required; technical or analytical field preferred
Certifications a plus
Minimum of 2 - 4 years in a Business Analyst, Product Analyst or Product /Project Management role
Customer-focused mindset with proven ability to translate insights into actionable product requirements
Experience in Agile delivery, design thinking practice and sprint planning
Familiarity with front-end technologies (HTML, CSS, design tokens) and content management systems
Experience in using industry standard Agile tools – Jira, Confluence, et al.
Strong written and verbal communication skills; able to bridge business and technical teams
Benefits & Perks
Competitive healthcare, dental & vision insurance
401(k) matching after one year of employment
Generous time off + company holidays
Merchandise discount
Learning & Development programs
Much more!
Salary Range The salary range for this opportunity is $67,000 - $90,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.
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