Complete Care
Base pay range
$18.00/hr - $20.00/hr Location
Southlake, TX Employment type
Full-Time – Hourly (Non-Exempt) Job Title
Refund Resolution Specialist Description
We’re looking for a
Refund Resolution Specialist
to help make sure patients and insurance companies are billed and refunded correctly. This role is perfect for someone who enjoys solving problems, working with details, and helping people. What You’ll Do
Review refund requests from patients, insurance companies, and providers. Double‑check payments and account details to confirm if a refund is needed. Process refunds quickly and accurately. Fix problems with credit balances, duplicate payments, or overpayments. Work with patients, payers, and team members to solve billing issues. Keep clear records of refund actions for audits and reports. Follow HIPAA and all company rules to protect patient information. Help spot patterns or mistakes and share ideas to improve our process. Support chargeback disputes by gathering the right paperwork on time. What We’re Looking For
High school diploma or GED required; college courses in business, finance, or healthcare a plus. At least 5 years of experience in medical billing, insurance follow‑up, or refund work. Good understanding of medical billing codes and insurance processes. Strong attention to detail and great problem‑solving skills. Comfortable using Excel, Word, and billing software. Clear communicator who can work well independently or as part of a team. Why You’ll Love Working With Us
Supportive, team‑oriented environment. Opportunity to grow your career in healthcare billing. Meaningful work that helps patients and clinics stay financially healthy. Competitive hourly pay and steady, full‑time schedule. Ready to Apply?
If you’re organized, detail‑oriented, and ready to make an impact, we’d love to meet you.
#J-18808-Ljbffr
$18.00/hr - $20.00/hr Location
Southlake, TX Employment type
Full-Time – Hourly (Non-Exempt) Job Title
Refund Resolution Specialist Description
We’re looking for a
Refund Resolution Specialist
to help make sure patients and insurance companies are billed and refunded correctly. This role is perfect for someone who enjoys solving problems, working with details, and helping people. What You’ll Do
Review refund requests from patients, insurance companies, and providers. Double‑check payments and account details to confirm if a refund is needed. Process refunds quickly and accurately. Fix problems with credit balances, duplicate payments, or overpayments. Work with patients, payers, and team members to solve billing issues. Keep clear records of refund actions for audits and reports. Follow HIPAA and all company rules to protect patient information. Help spot patterns or mistakes and share ideas to improve our process. Support chargeback disputes by gathering the right paperwork on time. What We’re Looking For
High school diploma or GED required; college courses in business, finance, or healthcare a plus. At least 5 years of experience in medical billing, insurance follow‑up, or refund work. Good understanding of medical billing codes and insurance processes. Strong attention to detail and great problem‑solving skills. Comfortable using Excel, Word, and billing software. Clear communicator who can work well independently or as part of a team. Why You’ll Love Working With Us
Supportive, team‑oriented environment. Opportunity to grow your career in healthcare billing. Meaningful work that helps patients and clinics stay financially healthy. Competitive hourly pay and steady, full‑time schedule. Ready to Apply?
If you’re organized, detail‑oriented, and ready to make an impact, we’d love to meet you.
#J-18808-Ljbffr