CACI International
Senior Technical Account Manager
CACI International, Myrtle Point, Oregon, United States, 97458
Overview
Employer Industry: Information Technology Why consider this job opportunity: Salary up to $189,600 Opportunity for career advancement and growth within the organization Work remotely with flexible time-off benefits Comprehensive benefits package, including healthcare, financial, and retirement support Supportive culture that values integrity and innovation Chance to make a significant impact on national security through customer success Responsibilities
Serve as the primary technical point of contact for a portfolio of key accounts, building strong relationships with customer stakeholders Provide technical guidance and support to help customers achieve their goals, including onboarding and training Act as a customer advocate internally, sharing feedback and technical needs with product and engineering teams Proactively identify and resolve technical issues, coordinating with internal teams for timely solutions Develop and execute strategic account plans to promote product adoption and ensure customer retention Qualifications
An active Top Secret clearance A bachelor's degree in a technical field or equivalent experience At least 3 years in a technical customer-facing role Strong analytical and problem-solving abilities Excellent communication skills Preferred Qualifications
Relevant industry certifications (e.g., ITIL, PMP, or cloud certifications) CSfC experience strongly preferred #InformationTechnology #CustomerSuccess #RemoteWork #CareerGrowth #CompetitiveSalary
#J-18808-Ljbffr
Employer Industry: Information Technology Why consider this job opportunity: Salary up to $189,600 Opportunity for career advancement and growth within the organization Work remotely with flexible time-off benefits Comprehensive benefits package, including healthcare, financial, and retirement support Supportive culture that values integrity and innovation Chance to make a significant impact on national security through customer success Responsibilities
Serve as the primary technical point of contact for a portfolio of key accounts, building strong relationships with customer stakeholders Provide technical guidance and support to help customers achieve their goals, including onboarding and training Act as a customer advocate internally, sharing feedback and technical needs with product and engineering teams Proactively identify and resolve technical issues, coordinating with internal teams for timely solutions Develop and execute strategic account plans to promote product adoption and ensure customer retention Qualifications
An active Top Secret clearance A bachelor's degree in a technical field or equivalent experience At least 3 years in a technical customer-facing role Strong analytical and problem-solving abilities Excellent communication skills Preferred Qualifications
Relevant industry certifications (e.g., ITIL, PMP, or cloud certifications) CSfC experience strongly preferred #InformationTechnology #CustomerSuccess #RemoteWork #CareerGrowth #CompetitiveSalary
#J-18808-Ljbffr